Growth Manager

Job description

We're the world's leading consumer healthcare platform, supporting millions of patients across the US, Australia, the UK, Germany, Japan, Spain and Canada. We're driven by the belief that good health should last a lifetime, and that to get there we need to deliver the personalised, high quality and empathetic care that the traditional system cannot support. You'll partner with our care teams of prescribers, nurses, health coaches, pharmacists and dietitians to support patients across preventative health, weight management and specific women's and men's health conditions. We joined Hims & Hers so that you can do all of the above on a bigger scale, with more ambition, a stronger global brand and the resources to deliver care to patients in dozens of countries. We're looking for people who appreciate and are excited by the enormity and uniqueness of this challenge, and want to work in the most ambitious, smart, fast moving and positive sum environment of their lives to transform how healthcare is delivered globally. We hope that's you. ### About the role We're looking for a Growth Manager who thinks about patient acquisition the way a GM thinks about a business. You'll own Hers' growth marketing strategy — from channel investment and budget allocation through to the customer insights and creative ideas that drive it. This isn't a campaign execution role. You'll be setting the strategic direction: understanding who our patients are and why they come to Hers, turning that insight into high-performing creative and messaging, and making smart commercial trade-offs to grow efficiently. You'll work cross-functionally with creative, clinical, analytics, and product teams across Sydney and the UK. ### What you'll do - Own Hers' patient acquisition strategy end-to-end — from channel mix and budget allocation through to the messaging hypotheses that drive it - Use customer research, patient insight, and performance data to build strategies that attract the right patients at the right cost - Balance CAC and LTV trade-offs — understanding the difference between patients who stay engaged in their treatment and those who don't, and using that to inform acquisition decisions - Build and maintain a rigorous test-and-learn framework across channels, creative formats, and audience segments - Partner closely with our creative team to develop concepts grounded in real patient insight — you understand *why* creative works, not just whether it does - Identify the highest-leverage opportunities across paid channels (Meta, Google, YouTube, TikTok) and funnel experience - Work cross-functionally with analytics, product, and clinical to make sure growth is connected to the full patient experience - Communicate a clear, evidence-based point of view on performance and strategy to senior stakeholders ### About you - 5+ years in growth or performance marketing, with genuine ownership of commercial acquisition outcomes - You've built a growth strategy from scratch — you know what to prioritise and why, not just how to execute what you're given - Comfortable moving between qualitative customer insight and quantitative performance data to form a clear strategic view - Strong understanding of creative as a commercial lever — you can brief it, evaluate it, and iterate in partnership with a creative team - Commercial instinct: you understand CAC/LTV dynamics and can make budget investment decisions with confidence - Hands-on experience across paid channels — but you lead with strategy and insight, not platform mechanics - Strong communicator and natural cross-functional partner — you influence product, analytics, creative, and clinical without needing direct authority - Thrives setting their own agenda in a fast-moving environment ### **Why join Eucalyptus?** Euc is also behind a growing family of digital healthcare clinics ([Pilot,](https://pilot.com.au/) [Kin](http://www.kinfertility.com.au/), [Software](http://skin.software/), [Compound](https://www.compound.co/)) across men’s health and well-being, fertility, skincare, and preventative health. **Here’s what makes joining Euc unique:** - **What’s next** - Our goal for the next three years is to support **1 million patients globally** to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem. - **Build something world-changing** - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding. - **Make real impact** - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets. - **Accelerate your growth** - You will have high ownership, continuous feedback, and dedicated development support. - **Join a motivated team** - You will collaborate with talented peers to solve complex clinical and operational problems at scale. ### What’s ahead in Australia? - **Grow with us globally -** Get mentorship from leaders across Australia, the UK, Germany, and Japan, collaborate with teams in the Philippines and South Africa, and explore new markets or travel internationally. \*\*\*\*Recognised on [Hatch’s Hotlist](https://www.hatch.team/companies/eucalyptus) as one of Australia’s top employers, we support early-career professionals to become future global leaders. - **Shape your career -** Access learning budgets, conferences, certifications, peer shadowing, and a global knowledge-sharing culture. - **Work where well-being matters -** Experience catered wellness talks, exercise classes, free barista coffees, funded social clubs, and quarterly rooftop parties. - **Innovate with purpose -** Use state-of-the-art tools and contribute to bold, impactful solutions in healthcare. - **Support at every stage -** Benefit from parental and miscarriage leave, health, professional development, and personal days, and our Employee Assistance Program. *At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. We use AI-assisted tools across our business to help our teams work more efficiently, including within our recruitment process. These tools support our team — all hiring decisions are made by real people, and every application is reviewed by a member of our recruitment team.*