Growth Operations & Automation Specialist

Job description

## **Why this role exists** At Pennylane, Growth Operations is crucial in transforming prospect data and marketing processes into an automated, reliable, and scalable growth engine. We are hiring a **Growth Operations & Automation Specialist** to join our Growth team and work at the intersection of business, data, automation, and AI. Your mission: enhance how we identify, enrich, and activate prospects while building tools that boost Marketing and Sales efficiency. You will also contribute to AI adoption by identifying use cases, creating agents and workflows, testing new tools, and empowering teams to use them effectively. ## **🌍 What is Pennylane?** Pennylane is one of France's leading fintech unicorns, creating the financial and accounting operating system for European SMEs and accounting firms. Founded in 2020, we empower business owners to make better decisions and enable accountants to focus on client advisory. **A few figures to illustrate our scale and ambition:** - 💻 **1.3 million+ SMEs** already work with Pennylane. - 🤝 **7,000+ accounting firms** use our platform. - 👨‍👩‍👧‍👦 **1,100+ Pennylaners** representing over 25 nationalities. - 💰 **€400 million+ raised** since launch. - 🌍 Remote-friendly, international culture as we expand across Europe. ## **What you’ll do** As part of our Growth team, you'll closely collaborate with Marketing, Sales, Product Marketing, Operations, and Product. ### **Build scalable automation workflows** - Design and maintain complex workflows using **n8n** - Automate prospect scraping, enrichment, scoring, and activation - Identify CRM bottlenecks and replace manual processes with scalable solutions - Connect our data warehouse with Salesforce to generate opportunities and provide actionable insights to Sales ### **Turn data into growth** - Improve prospect database quality and usability - Build tools to help Marketing and Sales generate and activate qualified leads - Support acquisition initiatives: outbound, events, partnerships - Monitor project impact on lead generation, conversion, and efficiency ### **Drive AI adoption** - Identify valuable AI use cases for Growth, Marketing, and Sales - Create agents, skills, and reusable workflows - Experiment with tools like **Dust, Cursor, and Claude Code** - Support adoption via training, documentation, and pilot programs ### **Connect and optimise our stack** - Integrate tools such as **Salesforce, Modjo, Dust, and Livestorm** - Translate business needs into technical solutions - Own projects from scoping to deployment and iteration - Ensure compliance with **GDPR, CNIL, security, and data governance** ## **What you bring** - Hands-on experience in **Growth Ops, Marketing Ops, Revenue Ops, or automation**, ideally in B2B SaaS or a scale-up - Strong proficiency with **n8n** and complex, multi-tool workflows - Ability to translate business challenges into tech solutions - Familiarity with CRM systems, prospect data, scraping, enrichment, and scoring - Proven record of impactful automation projects - Practical experience using AI tools and supporting adoption - Strong communication and project management skills - Autonomy, curiosity, and an ownership mindset - Professional working proficiency in **English** - Bonus: Experience with SEO, SEA, or the broader acquisition funnel ## **🛠️ Tools and environment** You’ll use tools like **n8n, Salesforce, Modjo, Dust, and Livestorm** and experiment with solutions such as **Cursor, Claude Code, and MCPs**. ## **What you can expect** - A role combining **Growth, automation, data, and AI** - End-to-end ownership with measurable business impact - Opportunity to build systems from scratch - Key role in shaping automation and AI practices - Close collaboration with cross-functional teams - A demanding, supportive, execution- and learning-focused environment ## **📍 Location and working model** Permanent position based in **Paris on a hybrid basis** ## **🔎 Our recruitment process** - Talent Acquisition interview (**30 min, remote**) - Hiring Manager interview (**1 hour, remote**) - Case study & debrief (**1 hour, remote**) - Final interview with a Marketing leader (**45 min, remote**) - Team-fit interview (**1 hour, in person**) ## **🌈 Our commitment to diversity and inclusion** Pennylane is committed to an inclusive, supportive work environment with equal opportunities for all candidates, regardless of background, gender, religion, sexual orientation, disability, or any other personal characteristic. If this role excites you and you believe you could add value, we encourage you to apply—even if you do not meet every requirement. ## **⚠️ Important information for candidates** Please apply only through Pennylane’s official channels. Our communications come from addresses ending in **@pennylane.com** or **@pennylane-partners.com**. We will never request payment or financial information at any stage of the recruitment process. **🇫🇷 Données personnelles** Pennylane traite vos données pour gérer votre candidature et évaluer votre adéquation au poste. Si votre candidature n’aboutit pas, vos données peuvent être conservées 2 ans à compter de notre dernier échange ou de la clôture du recrutement afin de constituer & gérer un vivier de candidats. Vous pouvez vous opposer à tout moment et demander la suppression de vos données en écrivant à : [**dpo@pennylane.com.**](mailto:dpo@pennylane.com) Notre [data policy](https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement) 🇬🇧 **Personal Data** Pennylane processes your data to manage your application and assess your suitability for the position. If your application is unsuccessful, your data may be retained for 2 years from our last exchange or the closing of the recruitment process, in order to build and manage a candidate pool. You may object at any time and request the deletion of your data by writing to [**dpo@pennylane.com**](mailto:dpo@pennylane.com). [Learn more](https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement) 🇩🇪 **Personenbezogene Daten** Pennylane verarbeitet Ihre Daten, um Ihre Bewerbung zu bearbeiten und Ihre Eignung für die Stelle zu beurteilen. Sollte Ihre Bewerbung nicht erfolgreich sein, können Ihre Daten bis zu 2 Jahre ab unserem letzten Austausch oder dem Abschluss des Rekrutierungsverfahrens gespeichert werden, um einen Kandidatenpool aufzubauen und zu verwalten. Sie können jederzeit Widerspruch einlegen und die Löschung Ihrer Daten beantragen, indem Sie an [**dpo@pennylane.com**](mailto:dpo@pennylane.com) schreiben. [Mehr erfahren](https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement) 🇪🇸 **Datos personales** Pennylane trata sus datos para gestionar su candidatura y evaluar su idoneidad para el puesto. En caso de que su candidatura no sea seleccionada, sus datos podrán conservarse hasta 2 años a partir de nuestro último contacto o de la finalización del proceso de selección, con el fin de constituir y gestionar una reserva de candidatos. Puede oponerse en cualquier momento y solicitar la eliminación de sus datos escribiendo a [**dpo@pennylane.com**](mailto:dpo@pennylane.com). [**Más información**](https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement)