Growth & Ops Intern: Courses & Events

Job description

Leland is building the home for ambition in the age of AI. We connect people with the experts, programs, and communities they need to land the job, get into the school, or upskill for a world being rewritten by AI. We help businesses become AI-native through training, hiring, and infrastructure. Since our founding in 2021, we've helped tens of thousands of people reach their most ambitious goals and raised $19M from world-class investors. Ambition is sacred to us, and we've built a product that takes that seriously. This is a great opportunity to get inside a high-growth startup and help build something that matters. As a Growth & Ops Intern on our Programs & Livestreams teams, you'll work directly alongside the people running Leland's live programming: keeping livestreams running smoothly, helping deliver world-class programs, and making sure every customer has an exceptional experience. If you're a scrappy, reliable operator who can execute high-quality work, you'll find real ownership here. Role and Responsibilities: Livestreams - Coordinate with livestream hosts and facilitators to confirm virtual logistics, schedules, and technical needs - Support virtual livestreams by managing chat functions, sharing links, assisting speakers on video platforms, and helping run giveaways and promotions - Maintain and update event listings to ensure dates, times, descriptions, and links are accurate across platforms - Execute repeatable event processes on a consistent weekly schedule - Monitor event readiness in advance and flag issues or discrepancies proactively - Assist with post-event tasks, including follow-ups and operational clean-up Programs - Help instructors get set up and ready before each session, keeping things on track so the experience feels seamless for students - Support the development of course materials, including syllabi, slide decks, and customer communications, using an established playbook - Assist with student-facing communications before, during, and after sessions - For the right intern, opportunity to directly kick off bootcamp sessions. Get in front of 40+ customers to orient them to the course and set the tone Qualifications: - Strong attention to detail and ability to manage multiple operational tasks simultaneously - Reliable, organized, and comfortable following structured processes week over week - Clear written and verbal communication skills, especially over email and with groups - Comfortable on video; confident helping run live sessions on Zoom and similar platforms - Available 20 hours per week, with some evening availability - Able to start immediately; preference given to applicants who can continue through the fall semester and into the winter. WHY LELAND? - The chance to join a world-class team helping people achieve their career and educational dreams - Work in a collaborative, high-energy environment where your contributions have a direct impact - Operate in a fast-paced, AI-native environment - We don't hire people who merely want to work for a great company; we hire people who want to make a great company Leland is an equal opportunity employer. We encourage candidates of all backgrounds and demographics to apply.