GSI Digital Partner Account manager (DPAM) - US & UKIMEA

Job description

GSI Digital Partner Account manager (DPAM) - US & UKIMEA This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: Global Sales at HPE is about building the future. We are redefining what’s next and combining our legacy of innovation with a bold new goal to accelerate everything we do. Our sales organization is comprised of 10,000+ professionals in sales, presales, service, and support functions. Together with our partners, we deliver global, commercial, public sector & small/medium business customers throughout 11 geographies. We’re transforming businesses. Join us redefine what’s next for you. Job Family Definition: Administers and maintains sales operational systems and processes to provide content, data and information management in support of sales pursuits. Implements and configures sales tools, content management and tracking systems. Develops and manages catalog and web-based content, web pages and other online sources for storing and communicating information for sales and partners. Enters, updates and ensures accuracy of data in sales and client and partner relationship management systems generates regular and ad hoc reports for account teams and leadership. Advises on improvements and enhancements for design of sales systems and tools. Management Level Definition: Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises significant independent judgment to determine best method for accomplishing work and achieving objectives. May provide mentoring and guidance to lower level employees. Responsibilities: Leads project teams responsible for administering, configuring, updating and maintaining systems for support, including sales tools, catalog management, websites, online content, partner Web portal content and data management, across multiple segments and business areas. Reviews and evaluates information to determine guidelines and processes for making changes and updates data and configuration of tools, online resources and systems Consults with senior business and sales leaders to identify relevant internal, client and external needs and performance standards for the assigned tools and systems develops overall systems management framework, including policies, documentation, training and audit plans, to ensure efficiency and performance. Provides domain-specific expertise and overall support leadership and perspective to cross-organization projects, programs, and activities Provides guidance and mentoring to less-experienced staff members This role supports customers and stakeholders acros the AMS and EMEA regions. Given the global nature of the position, the individual will be expected to maintain flexibility and regularly work across applicable time zones to meet business and customer requirements. Education and Experience Required: Bachelor's or Master's degree in Business Management or equivalent Typically 6-10 years experience Knowledge and Skills: Experience designing and implementing overall process and tools management and improvement frameworks to support sales operations Excellent analytical, statistics and problem solving skills. Thorough understanding of and experience in applying business and sales processes and practices in multiple and varied situations Evaluating and developing forecasts and plans to guide updates, enhancements and deployment of sales tools and systems Excellent written and verbal communication skills mastery in English and local language. Ability to effectively communicate sales support architectures, plans, proposals, and results, and negotiate options at senior management levels. What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. Job: Sales Operations Job Level: Expert HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity . Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories. Recruitment Fraud Alert We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications. All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.