GTM Operations Specialist

Job description

## Who **We Are** Lightning AI is the company behind PyTorch Lightning. Founded in 2019, we build an end-to-end platform for developing, training, and deploying AI systems—designed to take ideas from research to production with less friction. Through our merger with Voltage Park, a neocloud and AI Factory, Lightning AI combines developer-first software with cost-efficient, large-scale compute. Teams get the tools they need for experimentation, training, and production inference, with security, observability, and control built in. We serve solo researchers, startups, and large enterprises. Lightning AI operates globally with offices in New York City, San Francisco, Seattle, and London, and is backed by Coatue, Index Ventures, Bain Capital Ventures, and Firstminute. ## The Way We Work The people who thrive here are builders who move fast, communicate openly, take ownership, and continuously improve themselves, their teams, and our company. Here's what that looks like in practice: - **Move with Urgency:** We move quickly, make thoughtful decisions, and keep momentum. We value action over perfection and learn by shipping. - **Take Ownership:** We own outcomes, not just our individual work. We make decisions that move the company forward and follow through. - **Communicate Openly:** We communicate directly, seek to understand, and create clarity for others. Honest conversations help us move faster together. - **Build Great Teams:** We lead by example, empower others, and create healthy teams where people can do their best work. - **Raise the Bar:** We're always improving ourselves. We learn from feedback, consistently challenge ourselves to grow, and focus on the work that matters most. - **Think Long-Term:** We design for what's next. We create scalable systems, simplify complexity, and use AI and automation to amplify our impact. # **GTM Operations Specialist** **Team: GTM Operations** **Location: [NYC] - Hybrid** **Reports to: CRO** ## **About Lightning AI** Lightning AI is building the platform and infrastructure that make it dramatically easier for teams to develop, train, deploy, and scale AI systems. As the company behind PyTorch Lightning, and following our merger with Voltage Park, we bring together developer-first AI tooling with high-performance compute infrastructure for researchers, startups, and enterprises building at the frontier of AI. We operate with a simple set of values: Move Fast, Focus, Balance, Craftsmanship, and Minimal. We care about people who can operate with urgency, solve hard problems directly, and build with high standards without creating unnecessary complexity. ## **About the Role** We are looking for Director of Operations to help Lightning AI’s go-to-market teams ramp faster, sell sharper, and operate with a shared playbook. This role will build the enablement systems, content, training, and field reinforcement that help Sales, SDRs, Solutions Engineering, Customer Success, and Partners tell the Lightning AI story clearly and win complex technical deals. ## **What You'll Do** - This person will define the company's strategic direction and ensures the organization executes against it. They partner closely with the CEO and executive team to evaluate growth opportunities, set priorities, track key business metrics, lead cross-functional initiatives, improve operational efficiency, and support executive decision-making with data and analysis. Acting as a bridge across departments such as Product, Sales, Engineering, Finance, and Customer Success, they align teams around company goals, oversee strategic planning and execution, and drive initiatives that improve growth, scalability, and overall business performance. ## **Nice-to-Haves** - Experience with AI, cloud infrastructure, developer tools, data platforms, MLOps, or enterprise SaaS. - Experience building enablement programs from scratch at a high-growth startup. - Familiarity with MEDDIC/MEDDPICC, Command of the Message, Force Management, or similar enterprise sales methodologies. - Experience supporting partner, channel, or solutions engineering enablement. ## **Why Lightning AI** - You will help define how companies build and scale real AI systems, not just sell another generic software product. - You will work with technical customers and teammates who care about speed, clarity, craft, and direct problem-solving. - You will join a company with developer credibility, infrastructure ambition, and a GTM motion that is still early enough to shape. We are committed to offering competitive compensation that reflects the value each team member brings to our mission. Final offers are based on factors such as experience, skills, geographic location, and role expectations. In addition to base salary, our total rewards package for eligible roles includes a discretionary bonus, a meaningful equity component, and comprehensive benefits. The anticipated annual base salary range for this role is: $160,000—$180,000 USD ## **Benefits and Perks** We offer a comprehensive and competitive benefits package designed to support our employees’ health, well-being, and long-term success: - **Comprehensive Health Coverage:** Medical, dental, and vision coverage for employees and eligible dependents. - **Meaningful Equity:** RSUs that give employees a stake in the company's long-term success. - **Retirement Savings:** 401(k) matching (U.S.) and pension contributions (U.K.). - **Flexible Time Off:** Unlimited PTO, company holidays, and floating holidays to support work-life balance. - **Company-Wide Winter Break:** Two weeks of company closure each winter to disconnect and recharge. - **Paid Parental & Family Leave:** Paid leave to support you and your family through life's important moments. - **Professional Development:** Annual learning and development allowance to support your professional growth. - **Wellness Benefits:** Wellness and work-from-home stipends to support your physical and mental well-being. - **Sabbatical Program:** Four weeks of paid sabbatical leave after four years of service. - **Flexible Work:** Flexible schedules and a hybrid work model for our office-based teams. - **In-Office Meals:** Complimentary meals at our office hubs. Benefits may vary by location, team, and role. *At Lightning AI, we are committed to fostering an inclusive and diverse workplace. We believe that diverse teams drive innovation and create better products. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We are dedicated to building a culture where everyone can thrive and contribute to their fullest potential.*