GTM Ops Manager - EMEA

Job description

ABOUT CLAY Our mission is to help organizations turn any growth idea into reality. We see growth as a creative practice, not a formula. Finding and reaching your best-fit customers takes unique ideas and constant iteration. As AI makes execution faster and tactics easier to copy, creativity is the only lasting advantage. We're already helping thousands of customers https://clayrun.notion.site/Wall-of-Love-b243f2b67607438b9fad99341e6b8d47 — including Anthropic, Notion, Google, and Ramp — go to market with unique data, signals, and AI research. In 2025, we raised a $100M Series C https://www.nytimes.com/2025/08/05/business/dealbook/clay-ai-marketing-fundraise.htmlbacked by world-class investors including Sequoia, CapitalG, and First Round — and crossed $100M in revenue. In 2026, we announced our second employee tender offer https://www.nytimes.com/2026/01/28/business/dealbook/clay-start-up-tender-offers.html in 9 months at a new $5B valuation. We also launched a community equity round https://www.clay.com/blog/community-equity-offering, for our customers, agency partners, and club members. Some things to know about us: - Our community http://community.clay.com includes 11,000+ customers, 150+ integration partners, 125+ agencies, 50+ Clay clubs https://luma.com/claylive, and 30k members on Slack. - Our culture https://nextplayso.substack.com/p/spotlight-clay is unique inside and outside of work. Our team members are also DJs, activists, writers, clowns, marathoners, skydivers, psychedelic therapists, social workers, and more. - All employees can work for free with world-class coaches who specialize in creativity, management, and more. - Our operating principles — including negative maintenance and non-attached action — guide our work. Read more about them here https://cdn.prod.website-files.com/61477f2c24a826836f969afe/685d83a71452245cc1129791_4d770abfd83e276ec15315a2e06945bd_Clay2025_OperatingPrinciples.pdf. - Read about us in the NYT https://www.nytimes.com/2025/08/05/business/dealbook/clay-ai-marketing-fundraise.html, Forbes http://google.com/search?q=forbes+clay&rlz=1C5OZZY_enUS1155US1155&oq=forbes+clay&gs_lcrp=EgZjaHJvbWUyBggAEEUYOTIHCAEQABiABDIHCAIQABiABDIHCAMQABiABDIHCAQQABiABDIHCAUQABiABDIHCAYQABiABDIHCAcQABiABDIHCAgQABiABDIHCAkQABiABNIBBzkzM2owajSoAgOwAgHxBVAe8UAxJx_p&sourceid=chrome&ie=UTF-8, First Round Review https://review.firstround.com/podcast/inside-clays-unconventional-path-to-1-25b/, and more https://www.clay.com/press. Hear from our employees directly on our Glassdoor https://www.glassdoor.com/Overview/Working-at-Clay-EI_IE9850794.11,15.htm page! GTM Ops Manager We’re excited for our first GTM Ops Manager EMEA to design and build our sales engine. This is a new and unique role. We’re looking for a strong generalist who will pursue every opportunity to improve sales efficiency while supporting the local team day to day. Sometimes that will mean tackling the small stuff that really matters: closing tickets out to ensure sellers can work effectively, answering comp and deal questions, etc. And sometimes it will mean partnering with regional leadership on account strategy, territories, book carving, etc. What You'll Do - Ensure all GTM functions (Marketing, Sales, CX, etc.) in EMEA are working together to scale the region and are unblocked from all processes, systems, and operational log jams. For example, you’ll ensure that community and sales are executing well together in the region to reach our goals - Partner with EMEA leadership to define and drive regional objectives to success (e.g., territory mapping, long-term account planning, geographic expansion) and analyze results for the region by conducting insightful analysis that helps to drive action - Support the regional operating rhythm, including business reviews, forecasting, and pipeline management cadences. Ensure that our global operating priorities are executed thoughtfully locally while balancing regional nuance with global sales methodologies. - Act as a partner to the AMER sales team and the AMER sales operations lead, providing hands-on operational support to drive deals forward and advising with decision-making - Ensure that the internal GTM Engineering team is prioritizing and roadmapping automations and applications needed locally, building prototypes, and deploying solutions yourself - Extend the global business locally: ensure that sales methodologies and procedures are embedded into the business What You'll Bring - 8+ years of experience in business strategy, operations, and analysis, with at least 4 years in revenue operations at a hypergrowth AI / SaaS company - You’ve implemented novel GTM strategies with measurable business impact: reinvented the playbook before from first principles, and are excited to do it again - Exceptional quantitative modeling skills with experience in understanding sales performance - Executive (but still grounded) presence: you communicate clearly, challenge assumptions in the room, and are comfortable saying "I don't know yet!” - An informed perspective on AI and real examples of how you've put it to work in your workflows or team processes - You’re excited to spend time speaking with our customers and community to bring Clay's best practices to market