GTM Partnerships Manager (Corp Sec & Professional Services), SME & Growth

Job description

ABOUT AIRWALLEX Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide – including Brex, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us. ATTRIBUTES WE VALUE We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles https://www.airwallex.com/us/operating-principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next. ABOUT THE TEAM The GTM Partnerships team at Airwallex is focused on building and scaling partnerships that accelerate customer acquisition, deepen ecosystem reach, and unlock long-term growth. In Singapore, this role will support our SME & Growth segment by managing and activating a broad portfolio of corporate secretarial and professional services partners. This portfolio represents a high-volume, high-potential partner base that sits alongside our priority partner accounts. Success in this role comes from creating repeatable engagement programs, strengthening partner activation, and identifying the highest-potential partners to grow within the Airwallex ecosystem. WHAT YOU’LL DO As the GTM Partnerships Manager, SME & Growth, you will own a large portfolio of corporate secretarial and professional services partners in Singapore. This is a portfolio growth and partner engagement role focused on driving activation, maintaining partner health, and building scalable programs that help partners stay engaged with Airwallex over time. This role is based in Singapore. RESPONSIBILITIES: - Own and grow a high-volume portfolio of corporate secretarial and professional services partners through scalable engagement programs, including newsletters, product updates, webinars, in-person events, and structured check-ins - Proactively source, cold call, and reach out to new and existing partners to drive referral and revenue pipeline, strengthen relationships, and uncover new collaboration opportunities - Design and run partner re-engagement programs for dormant accounts, using clear outreach cadences and performance tracking to continuously improve activation outcomes - Monitor referral activity, engagement trends, and other performance signals across the portfolio to identify partners with strong growth potential - Build the case for high-potential partners to transition into Airwallex’s priority partner tier where appropriate - Partner closely with cross-functional teams including marketing, legal, operations, and product to deliver relevant content, updates, and programs to partners at scale - Maintain accurate CRM segmentation and strong data hygiene across the portfolio to support prioritisation, reporting, and program effectiveness - Contribute ideas, market and partner insights, and operational improvements to senior GTM Partnerships stakeholders on how to strengthen partner engagement across the broader partner base WHO YOU ARE We’re looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory. MINIMUM QUALIFICATIONS: - 2–4 years of experience in channel partnerships, customer success, partner marketing, account management, or related roles - Experience managing a high-volume portfolio of accounts or partners and building repeatable engagement programs rather than relying solely on one-to-one relationship management - Strong written and verbal communication skills, with the ability to create clear and engaging partner-facing content and confidently lead webinars, meetings, or partner calls - A structured, process-oriented approach to portfolio management, with strong attention to segmentation, cadence, and CRM hygiene - Strong analytical judgment and the ability to identify patterns, prioritise opportunities, and focus effort where it will have the greatest impact - A proactive, accountable, and collaborative working style, with the ability to operate effectively across teams and levels - Bachelor’s degree or equivalent experience PREFERRED QUALIFICATIONS: - Experience running one-to-many engagement programs such as newsletters, lifecycle campaigns, webinars, community initiatives, or similar partner programs - Familiarity with the corporate secretarial, professional services, or adjacent B2B services ecosystem in Singapore - Experience working in a fast-paced, high-growth technology or fintech environment - Proficiency in both written and spoken English and Mandarin APPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. EQUAL OPPORTUNITY Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.