Oversee, an award winning vacation rental management company along the Emerald Coast, is looking for a Guest Ambassador to join their Diamond Office at Sunnyside location. As a Guest Ambassador, you will be the face of the company and will work closely with guests to create exceptional experiences for them. You will quote, book, and follow-up with guests. You will be responsible for ensuring that each guest feels welcome and taken care of during their stay. Oversee is a team of professionals who are committed to providing exceptional service to guests and homeowners alike. With a focus on honesty, consistency, and commitment, Oversee has become one of the most trusted vacation rental management companies in the area. Entry level - $37,500ResponsibilitiesCreate exceptional experiences for guests by providing excellent customer serviceManage guest reservations, including booking, check-in, and check-out proceduresCoordinate with cleaning and maintenance teams to ensure properties are always clean and well-maintainedAddress guest concerns and resolve issues in a timely and professional mannerRespond promptly to guest inquiries and provide accurate information about local attractions and amenitiesAssist with marketing efforts to promote Oversee's properties and servicesRequirements High school diploma or equivalent At least 2 years of experience in hospitality or customer service Excellent communication and customer service skills Strong multitasking and organizational skills Ability to work a flexible schedule, including weekends and holidays BenefitsHealth Care Plan (Medical, Dental & Vision)Retirement Plan (401k, IRA)Life Insurance (Basic, Voluntary & AD&D)Paid Time Off (Vacation, Sick & Public Holidays)Family Leave (Maternity, Paternity)Short Term & Long Term DisabilityTraining & DevelopmentWellness ResourcesCharitable Donations (Up to $250/year toward an approved charity or local community sponsorship)
Oversee, an award winning vacation rental management company along the Emerald Coast, is looking for a Guest Ambassador to join their Diamond Office at Sunnyside location. As a Guest Ambassador, you will be the face of the company and will work closely with guests to create exceptional experiences for them. You will quote, book, and follow-up with guests. You will be responsible for ensuring that each guest feels welcome and taken care of during their stay. Oversee is a team of professionals who are committed to providing exceptional service to guests and homeowners alike. With a focus on honesty, consistency, and commitment, Oversee has become one of the most trusted vacation rental management companies in the area. Entry level - $37,500
Responsibilities
- Create exceptional experiences for guests by providing excellent customer service
- Manage guest reservations, including booking, check-in, and check-out procedures
- Coordinate with cleaning and maintenance teams to ensure properties are always clean and well-maintained
- Address guest concerns and resolve issues in a timely and professional manner
- Respond promptly to guest inquiries and provide accurate information about local attractions and amenities
- Assist with marketing efforts to promote Oversee's properties and services
Requirements
- High school diploma or equivalent
- At least 2 years of experience in hospitality or customer service
- Excellent communication and customer service skills
- Strong multitasking and organizational skills
- Ability to work a flexible schedule, including weekends and holidays
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long Term Disability
- Training & Development
- Wellness Resources
- Charitable Donations (Up to $250/year toward an approved charity or local community sponsorship)
Founded in 2011, Oversee is a team of professionals local to 30A and the Emerald Coast. With a focus on providing exceptional experiences for guests and an excellent service for homeowners, we strive to be the most committed, consistent, and honest property management company along the Emerald Coast! We currently manage 215 homes from two offices. One office is located in Grayton Beach, FL and the other in Sunnyside, FL. We have roughly 24 full-time employees and are looking to add talent to our team.
Founded in 2011, Oversee is a team of professionals local to 30A and the Emerald Coast. With a focus on providing exceptional experiences for guests and an excellent service for homeowners, we strive to be the most committed, consistent, and honest property management company along the Emerald Coast!
We currently manage 215 homes from two offices. One office is located in Grayton Beach, FL and the other in Sunnyside, FL. We have roughly 24 full-time employees and are looking to add talent to our team.
