Guest Experience Specialist (all genders)

Job description

JOIN US Drive the future of brand experience in Los Angeles: We are looking for a Guest Experience Specialist (all genders) to engage our community and bring automotive innovation to life. Use your passion to create moments that inspire – we look forward to meeting you! PLEASE NOTE: This is a fully on-site role in LA under a US contract (no remote work). Benefits, PTO, and compensation will be discussed during the process. Valid US work authorization is required (no visa sponsorship). WHAT YOU DO Customer Experience: Represent the brand through high-quality interactions, guiding visitors through our vehicles, exhibits, and services. Guest Engagement: Create personalized customer journeys by welcoming guests and handling inquiries with a high level of service orientation. Studio Operations: Support in-store events and ensure the space consistently reflects premium brand standards. Customer Insights: Collect and document visitor feedback to identify opportunities for enhancing the overall brand experience. WHO YOU ARE Experience in retail, hospitality, or a customer-facing role; a background in automotive or luxury environments is a plus Deep passion for the automotive industry and premium brand experiences Excellent communication skills with a strong focus on service and customer orientation Hands-on, confident, and proactive mindset with flexibility regarding working hours (evenings and weekends) Full fluency in English; additional languages are a plus WHAT TO EXPECT PIONEERING IMPACT: Shape a next-generation automotive brand within a high-visibility, premium environment. GLOBAL COLLABORATION: Work within a dynamic, international network alongside diverse cross-functional teams. TEAM & CULTURE: Collaborative environment with a strong focus on service excellence. Is it a Match? Contact me: Lhea Team Leader People