Guest Service Agent (Bellman / Doorman)

Job description

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: An art nouveau masterpiece on the Danube. Located in the heart of Budapest, our art nouveau palace Hotel embodies the spirit of Budapest’s Golden Era glam. From the moment you enter, savour the iconic wrought-iron peacock gates, pass through the Lobby adorned with over two million mosaic tiles illuminated with its striking chandelier, and let inspiration wash over you. Outside, views of the Danube and the picturesque Buda skyline stand before you. Spend the day exploring the sights, recharge in our Spa that harnesses the city’s heritage in wellness, then enjoy an innovative cocktail in our newly opened lobby bar MÚZSA. What you will do: Assisting valet parking service upon guest’s request on vehicle parking, retrieval, Assisting with unloading items from the vehicles and delivering it to the guest rooms, Maintaining storage room in a good a clean condition, tracks items, updates tracking system on a daily basis, Providing arriving guests with a hotel orientation What you bring: Driver’s license is a requirement English and Hungarian proficiency Physical by nature this position requires standing for 8 hours per shift and the ability to lift and push at least 20kg Excellent personal presentation and interpersonal skills. Attention to detail and the ability to multitask Excellent communication skills The ideal candidate will also have a warm welcoming smile, a positive attitude and be knowledgeable about the local area. EU work authorization What we offer: Base salary + porterage fee End-of-the-year bonus Private health insurance Complimentary daily employee meal Uniform that gets cleaned in the hotel Exclusive discount and travel programs with Four Seasons. We are in the hospitality business, so we’ve created opportunities for employees to travel globally. Comprehensive learning and development programs to help you master your craft 50% discount in our Kollázs restaurant and Múzsa bar International career opportunities Inclusive and diverse employee engagement events all year-round. We all work hard, and we want our team to know we appreciate them. Employee Assistance Program