Guest Services Ambassador

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. On-site staff backup support Backup on-site team when the staff takes Annual leave or unexpected day off or delay at the site. ・Taking phone calls: Internal and External ・Managing vendor’s visit (deliveries) ・Handling mails ・Managing pantries (replenishment) ・Welcoming the client’s guests and visitors ・Booking and arranging meeting rooms ・Ordering replenishment: tea, coffee, and stationaries etc. ・Escorting vendors ・Setting/tiding up meeting rooms ・Air conditioning management ・Managing access cards ・Event support ・Handling use tickets ・Catering arrangement ・Lunch meeting arrangement and support ・Vendor management etc. Experience 2-years’ experience in Hospitality and/or Tourism sector or related professional area Prior experience to manage meeting room services is an advantage Diploma from an accredited institute Task Skills Proficiency with Microsoft Word, Excel and PowerPoint. Good command of verbal and written English and Japanese Personal Skills Ability to meet tight schedules and deliver high quality of work High level of communication and interpersonal skills Employment Type: Contract Employee Work Location: Marunochi, Tokyo Smoking Policy: No smoking on premises (designated smoking areas available) Working Hours: 9:00 AM to 6:00 PM (hours may vary when working at client sites) Flexible Work Hours: Core hours apply Remote Work: On-site attendance required (Remote work requests require consultation) Holidays: Two days off per week (Follows Japanese calendar) Overtime Pay: Included. Fixed overtime pay (equivalent to 30 hours per month) is included in the base annual salary. Number of Openings: 1 Selection Process: Document Screening, Interview (multiple rounds planned) and Final Interview Location: On-site –Tokyo, Japan If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.