LOCATION: Cotswold Designer Outlet SHIFT PATTERN: Wednesday, Thursday, Friday, Saturday & Sunday 25 hours a weekPAY RATW: £13.45 per hour Do you love meeting new people? Are you naturally confident, friendly and full of positive energy? We're on the lookout for outgoing, approachable individuals to become the welcoming face of our Guest Services team. This is a character-first role – whether you're welcoming guests, giving directions or helping create memorable experiences, your energy and enthusiasm will make all the difference. We'll teach you the rest. RequirementsPromote a welcoming and inclusive environment for Guests, residents and colleagues Confidently provide knowledge of Cotswolds Shopping Centre and surrounding areas Professionally communicate with guests through telephone and email Participate and assist with all Centre events Comfortable working indoors and outdoors, whatever the weather Be observant and report any safety or maintenance concerns Liaison with other departments and brand partners Provide support for Guests with disabilities and additional needs, showing sensitivity and respect Be willing to learn, adapt and take on new training as needed Follow the Lost & Found property, Child Safety procedures and be vigilant in all handover communications Working Friday Saturday and Sunday Required Skills and Experience Confident communicator Enthusiastic Genuine desire to assist customers Excellent telephone manner and written English Effective time management skills Excellent organisational skills Knowledge of IT Flexible and willing to adjust to needs of the business BenefitsWe’re proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counselling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM’s benefits, visit our careers page About ABM: ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
LOCATION: Cotswold Designer Outlet
SHIFT PATTERN: Wednesday, Thursday, Friday, Saturday & Sunday 25 hours a week
PAY RATW: £13.45 per hour
Do you love meeting new people? Are you naturally confident, friendly and full of positive energy?
We're on the lookout for outgoing, approachable individuals to become the welcoming face of our Guest Services team.
This is a character-first role – whether you're welcoming guests, giving directions or helping create memorable experiences, your energy and enthusiasm will make all the difference.
We'll teach you the rest.
Requirements
- Promote a welcoming and inclusive environment for Guests, residents and colleagues
- Confidently provide knowledge of Cotswolds Shopping Centre and surrounding areas
- Professionally communicate with guests through telephone and email
- Participate and assist with all Centre events
- Comfortable working indoors and outdoors, whatever the weather
- Be observant and report any safety or maintenance concerns
- Liaison with other departments and brand partners
- Provide support for Guests with disabilities and additional needs, showing sensitivity and respect
- Be willing to learn, adapt and take on new training as needed
- Follow the Lost & Found property, Child Safety procedures and be vigilant in all handover communications
- Working Friday Saturday and Sunday
- Required Skills and Experience
- Confident communicator
- Enthusiastic
- Genuine desire to assist customers
- Excellent telephone manner and written English
- Effective time management skills
- Excellent organisational skills
- Knowledge of IT
- Flexible and willing to adjust to needs of the business
Benefits
We’re proud to offer a great range of benefits including:
- 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
- Mental Health support and Life Event Counselling
- Financial and legal support
- Access Perks at Work, our innovative employee app where you can find:
- Perks: discounts, gift cards, cashback, and exclusive offers
- Life: Search for resources and tools on topics ranging from family and life to health, money and work
- Support: Online chat or telephone service for urgent support in a crisis
For more information about ABM’s benefits, visit our careers page
About ABM:
ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
Since 1987, We have been providing award winning facility service solutions the UK. We serve 1,500+ locations across the UK including 65 Shopping Centers, 400+ Commercial locations and 20+ Airports.We employ more than 3,500 skilled and motivated people and we greatly respect each one, working together to meet and exceed expectations for safe working environments, career development and best practice innovation. In fostering a pride and ownership from our employees, we provide a platform for excellence in our delivery.Generic facility services don’t work because each building, site, store, centre or otherwise has unique needs. That’s why we start with understanding your challenges and then leverage our extensive industry expertise to provide you with customised facility solutions.
Since 1987, We have been providing award winning facility service solutions the UK. We serve 1,500+ locations across the UK including 65 Shopping Centers, 400+ Commercial locations and 20+ Airports.
We employ more than 3,500 skilled and motivated people and we greatly respect each one, working together to meet and exceed expectations for safe working environments, career development and best practice innovation. In fostering a pride and ownership from our employees, we provide a platform for excellence in our delivery.
Generic facility services don’t work because each building, site, store, centre or otherwise has unique needs. That’s why we start with understanding your challenges and then leverage our extensive industry expertise to provide you with customised facility solutions.
