HAL - Learning Development Manager

Job description

The Learning & Development Manager works in close collaboration with HR Manager and onboard Leadership Team and is responsible for ensuring effective implementation and management of onboard learning programs and initiatives. Builds strong partnerships across all departments to address existing and future learning needs and acts as a coach to develop and enhance individual facilitation skills. Effectively delivers all L&D learning programs creating an optimal learning experience for all teammates in support of fostering an exceptional guest experience. Supports teammate’s development and Company career development and progression initiatives through learning. Champions the Culture transformation efforts and serves as a learning resource to onboard leadership and teammates in line with Holland America Line Service Credo, Core Values, brand strategy and Culture Essential behaviors through the DEI lens.