Head of Commercial Products

Job description

A little about us Capricorn is one of Australia and New Zealand’s largest and most dynamic Member-owned organisations. Since 1974, we’ve provided our Members with financial and business solutions to make running a business easier. Our flagship Trade Account offers instant credit with over 1600 Preferred Suppliers, simplified monthly expenses, and a generous rewards program. We have a strong foundation in the automotive and machinery aftermarkets. Our vibrant community includes over 31,000 Members across Australia and New Zealand, from national franchises to your local family workshop. Last year, Capricorn facilitated nearly $4bn in sales with our Preferred Suppliers. At Capricorn, we're about more than just products and services. We work hard to ensure that our Members, Suppliers and People feel like they're part of something bigger: a Community which is connected and supported to make a difference, while having some fun along the way! A little about the role As Head of Commercial Products, you will own the strategy, commercial performance and expansion of Capricorn’s non-financial product portfolio. You will lead the end-to-end lifecycle of established and emerging offerings across supplier, service, software and data-enabled products, ensuring each delivers strong value for Members, Suppliers and Capricorn. This is a hands-on commercial leadership role combining portfolio management, product development and complex deal-making. You will manage large strategic accounts, lead contract and commercial negotiations with third parties and joint ventures, advise on product opportunities and M&A activity, and apply disciplined capital management principles to investment and growth decisions. Leading a small team with opportunity to grow capability, you will work closely with senior leaders, internal specialists and external partners to strengthen existing products, develop new propositions and build a scalable portfolio for the future. What you’ll bring We’re looking for a commercially driven product leader who can move comfortably between strategy, detailed commercial management and high-stakes stakeholder conversations. What’s essential Significant senior leadership experience across commercial product, portfolio or general management in a large-scale industrial, automotive, B2B services or similarly complex environment. Demonstrated ownership of high-value commercial portfolios or major strategic accounts, with responsibility for revenue, cost, margin, return and value creation at substantial scale. Advanced product management capability, including portfolio strategy, proposition development, lifecycle governance, investment prioritisation and performance optimisation. A strong track record in complex commercial negotiation, contract management and partnership development involving third parties, suppliers and/or joint ventures. Exceptional commercial and financial acumen, with the ability to assess business cases, apply capital management principles and make evidence-based investment decisions. Proven stakeholder leadership at executive level, with the credibility to advise on product development, strategic partnerships, acquisitions and new ventures. Experience leading, developing and building commercial or product teams while balancing strategic priorities with day-to-day delivery. Highly regarded Experience across multiple product types such as payment or fuel solutions, software and data services, supplier or wholesale programs, or start-up ventures. Exposure to mergers and acquisitions, due diligence, integration or the commercialisation of new ventures. Strong knowledge of governance, risk and compliance requirements across a diverse product portfolio. Experience developing products and partnerships that improve customer, member or supplier value in a mutual, membership or network-based organisation. Qualifications A bachelor’s degree in Business, Commerce, Marketing, Economics or a related discipline is preferred. Formal qualifications or training in product management, commercial management or financial management will be highly regarded. A little on life at Capricorn Joining our community is about more than just a job, so here’s what’s in it for you: Work flexibility - We’re all unique, and so are the ways in which we work. We have Hybrid (2 days working from home) written into our policy. Development opportunities - Your success is ours too. We provide training opportunities and development to give you the tools you need to grow. Paid parental leave - During life’s most important times, we support parents’ leave for both parents and their transition back to work. Get social - Our social calendar is full, with a range of virtual and face-to-face events to keep us connected. A place you want to be - From sweeping city views and coffee on tap to the general buzz of our team, Capricorn is a place you want to be. A cherry on top - Enjoy benefits our team actually use, including reward and recognition, wellness initiatives, additional leave purchase and more. Amazing benefits - Access free gym membership near the office, discounted private health benefits and an all-inclusive working-from-home kit to get you started. Sound like you’d be a good fit? If you are ready to become part of a growing community and make a real impact, get in touch today. For further information, support with your application and details on Capricorn, please visit