Head of Credit Management

Job description

At Bondora, our mission is simple: to make finance easy, transparent, and accessible for everyone. Founded in 2008, we’ve helped more than 700,000 customers across Europe borrow and invest effortlessly through our trusted digital products. As a rapidly growing financial technology company, we’re reaching new heights with a bold vision. We’re set to acquire a banking license, unlocking a world of possibilities for our customers. This transition will allow us to expand our lending across more EU countries and broaden our product suite to deliver even more value. Join us on this journey and let’s build the future of finance together! ## What is this role about? At Bondora, we're building a better way to borrow money. For over 17 years, we've helped millions of customers across Europe access simple, transparent financial services, and we're continuing to grow into new markets. We're looking for an experienced Head of Credit Management to lead our Country Credit Management organisation across multiple European markets. Reporting directly to our Chief Credit Officer, you'll lead a team of Country Credit Managers, drive portfolio performance, and ensure our credit strategy is successfully executed across every market. This is a leadership role with significant influence on Bondora's commercial success. You'll combine strong business acumen, credit expertise, and people leadership to help our markets grow responsibly while delivering sustainable financial results. ***This role requires traveling to Estonia or Latvia once per month at least during first 6 months.*** **What you'll do** As Head of Credit Management, you'll act as the link between global credit strategy and local execution. You'll work closely with Country Credit Managers, Credit Strategy, Data Science, Product, and Finance to ensure every market performs at its full potential. **Your responsibilities will include:** - Lead and develop Country Credit Managers across multiple European markets. - Drive portfolio performance by balancing growth, profitability, and credit risk. - Own the relationship between portfolio performance and commercial outcomes. - Run regular business reviews with each market and ensure clear accountability for results. - Identify risks and opportunities early, ensuring timely actions and decisions. - Coach and support experienced credit leaders while fostering collaboration across markets. - Review and challenge market proposals related to underwriting, portfolio growth, and policy changes. - Represent country credit teams in cross-functional leadership discussions. - Translate complex portfolio data into clear business recommendations for senior leadership. - Partner with the Credit Strategy team to ensure global models and policies reflect local market realities. - Contribute to new market launches and evaluate growth opportunities from both risk and commercial perspectives. ## What would ensure success in this role? You'll bring: - Extensive experience leading consumer lending or credit portfolio teams within fintech, banking, or another credit-driven business. - Proven success managing credit portfolios across multiple markets, with strong commercial ownership and measurable business impact. - Experience leading senior credit professionals and building high-performing teams. - Strong stakeholder management, communication, and decision-making skills. You'll also have: - A solid understanding of portfolio economics and how credit decisions impact P&L. - Experience using data to drive commercial decisions, including SQL or similar analytical tools. - Good knowledge of credit risk concepts such as PD, LGD, scorecards, and portfolio performance. - The ability to work effectively with Credit Strategy, Risk Analytics, and Data Science teams. You'll thrive in this role if you: - Combine commercial thinking with sound risk judgment. - Enjoy solving complex business challenges using data. - Lead with clarity, empathy, and accountability. - Stay calm in fast-changing environments and communicate effectively across technical and business teams. Nice to have: - Experience with Taktile or similar decision engine platforms. - Knowledge of IFRS 9. - Experience with broker channel lending. ## What can you expect at Bondora? - Contribute to Bondora’s ambitious goal of reaching 1BN in revenue. Your skills and efforts will directly impact our growth trajectory and shape the future of our company. - Our employees deserve the best. We recognize our people with a competitive salary and a generous benefits package (5 weeks of vacation, private healthcare compensation, hobby grant, mental healthcare support, share options and much more!) - We provide an environment that encourages your personal and professional growth. As we constantly evolve and innovate, you’ll have endless opportunities (and budget) to expand your skills and skyrocket your career. ## **The next steps** If you have the guts, ideas, and a team vision, apply now! **Our hiring process:** - Meet Iryna, our Recruiter: Your first interview with Iryna will give you the chance to share your experiences and aspirations. - Collaborate with Juris, our Chief Credit Officer and hiring manager. - Put your skills to the test: Tackle a home task and complete Alva assessment. - Engage with Pärtel Tomberg, our Chief Executive Officer and Founder and meet one more Leadership team member for bar-raiser interview. - The celebration begins: If the stars align, receive an offer to join the Bondora team! Join our team of Bondorians, and let's make it happen! If you'd like to read how Bondora collects, uses, and protects your personal data during recruitment, please see [HERE.](https://drive.google.com/file/d/1IFXtB3BFMhcYLdIR-GQFxHud-arEGVTy/view?usp=sharing)