At Batgroup, we're on a mission to bring peace of mind into people's lives and fairness into the home cleaning industry. As Europe's leading digital platform for home cleaning services, we connect thousands of households with trusted, insured cleaning professionals. We operate with a bias for action, value radical transparency, and believe that treating our cleaning agents with profound fairness is the ultimate driver of customer satisfaction.Your MissionWe are seeking an experienced and commercially minded Head of Finance Operations to join our Finance team in Lausanne and play a key role in driving financial performance, strengthening financial controls, ensuring compliance, and supporting strategic decision-making.In this key role, the Head of Finance Operations will act as a trusted and key partner to the Group CFO and department managers, providing strong day-to-day support across the finance function and helping ensure the smooth and effective running of financial operations. The role will have broad exposure to a range of areas, including daily finance operations, monthly, quarterly, and year-end closing processes, A/R and A/P, payroll, taxation, controlling, treasury, audit, compliance, and corporate finance matters. This is a role for a finance professional who enjoys combining operational excellence with commercial thinking, can work effectively across functions, and wants to make a meaningful contribution to the wider business. Main AccountabilitiesCFO SupportSupport the CFO on day-to-day finance operations Work closely with the department managersProvide financial expertise, challenge, and support on complex or cross-functional topicsEnsure key finance matters are followed through and appropriately escalated when requiredProvide the CFO with relevant financial insights, analysis, and recommendationsSupport the CFO with ad hoc projects and analysisFinancial Governance, Controls & ComplianceStrengthen financial controls, governance, and compliance across the organizationDevelop and drive necessary financial policies & procedures, and internal controlsMonitor internal controls to ensure appropriate compliance with Group policies and proceduresCoordinate and support external audits and act as a key contact for auditors and advisors, ensure appropriate follow-up Support tax, regulatory, and corporate finance matters, including filing of tax returnsIdentify financial and compliance risks and ensure appropriate follow-upFinancial Performance & Business SupportSupport the preparation of the annual financial statements and annual reportProvide business partnering support to local and international marketsWork closely with the FP&A Manager to support financial performance and business decision-makingContribute to financial analysis and identify risks, opportunities, and areas for improvementPartner with business stakeholders to ensure financial considerations are appropriately reflected in key decisionsAccounting & Financial OperationsWork closely with the Accounting Manager on accounting, closing, reporting, and consolidation mattersSupport the coordination of financial operations, including A/R and A/P, and treasuryProvide support and challenge on complex financial mattersProcess & Continuous ImprovementIdentify opportunities to improve finance processes, controls, systems, and ways of workingSupport the Finance Managers in implementing improvements and scalable processesCoordinate cross-functional finance projects where requiredRequirementsEducation: Master's degree in Finance, Accounting, or equivalent. A Swiss Federal Diploma as a Finance and Accounting Expert or a Certified Public Accountant (CPA, ACCA) diploma is a strong asset.Experience: 10+ years of experience in finance, ideally with a background in an audit firm (Big 4) followed by successful corporate experience in a financial management position. Experience in a scale-up or high-volume services environment is highly valued as well as proven experience as a Head of Finance.Languages: English (native or C1 level), good German and French language skills strong plusSoft Skills: Leadership: You know how to unite and reassure your peers in a dynamic environmentStrong communication and interpersonal skillsFlexibility and adaptabilityHands-on: You are not afraid to roll up your sleeves when necessaryRigor & Agility: You combine accounting precision with adaptabilityProblem solving and result orientedPerform under pressure
At Batgroup, we're on a mission to bring peace of mind into people's lives and fairness into the home cleaning industry. As Europe's leading digital platform for home cleaning services, we connect thousands of households with trusted, insured cleaning professionals. We operate with a bias for action, value radical transparency, and believe that treating our cleaning agents with profound fairness is the ultimate driver of customer satisfaction.
Your Mission
We are seeking an experienced and commercially minded Head of Finance Operations to join our Finance team in Lausanne and play a key role in driving financial performance, strengthening financial controls, ensuring compliance, and supporting strategic decision-making.
In this key role, the Head of Finance Operations will act as a trusted and key partner to the Group CFO and department managers, providing strong day-to-day support across the finance function and helping ensure the smooth and effective running of financial operations. The role will have broad exposure to a range of areas, including daily finance operations, monthly, quarterly, and year-end closing processes, A/R and A/P, payroll, taxation, controlling, treasury, audit, compliance, and corporate finance matters.
This is a role for a finance professional who enjoys combining operational excellence with commercial thinking, can work effectively across functions, and wants to make a meaningful contribution to the wider business.
Main Accountabilities
CFO Support
- Support the CFO on day-to-day finance operations
- Work closely with the department managers
- Provide financial expertise, challenge, and support on complex or cross-functional topics
- Ensure key finance matters are followed through and appropriately escalated when required
- Provide the CFO with relevant financial insights, analysis, and recommendations
- Support the CFO with ad hoc projects and analysis
Financial Governance, Controls & Compliance
- Strengthen financial controls, governance, and compliance across the organization
- Develop and drive necessary financial policies & procedures, and internal controls
- Monitor internal controls to ensure appropriate compliance with Group policies and procedures
- Coordinate and support external audits and act as a key contact for auditors and advisors, ensure appropriate follow-up
- Support tax, regulatory, and corporate finance matters, including filing of tax returns
- Identify financial and compliance risks and ensure appropriate follow-up
Financial Performance & Business Support
- Support the preparation of the annual financial statements and annual report
- Provide business partnering support to local and international markets
- Work closely with the FP&A Manager to support financial performance and business decision-making
- Contribute to financial analysis and identify risks, opportunities, and areas for improvement
- Partner with business stakeholders to ensure financial considerations are appropriately reflected in key decisions
Accounting & Financial Operations
- Work closely with the Accounting Manager on accounting, closing, reporting, and consolidation matters
- Support the coordination of financial operations, including A/R and A/P, and treasury
- Provide support and challenge on complex financial matters
Process & Continuous Improvement
- Identify opportunities to improve finance processes, controls, systems, and ways of working
- Support the Finance Managers in implementing improvements and scalable processes
- Coordinate cross-functional finance projects where required
Requirements
- Education: Master's degree in Finance, Accounting, or equivalent. A Swiss Federal Diploma as a Finance and Accounting Expert or a Certified Public Accountant (CPA, ACCA) diploma is a strong asset.
- Experience: 10+ years of experience in finance, ideally with a background in an audit firm (Big 4) followed by successful corporate experience in a financial management position. Experience in a scale-up or high-volume services environment is highly valued as well as proven experience as a Head of Finance.
- Languages: English (native or C1 level), good German and French language skills strong plus
- Soft Skills:
- Leadership: You know how to unite and reassure your peers in a dynamic environment
- Strong communication and interpersonal skills
- Flexibility and adaptability
- Hands-on: You are not afraid to roll up your sleeves when necessary
- Rigor & Agility: You combine accounting precision with adaptability
- Problem solving and result oriented
- Perform under pressure
Here at Batgroup our objective is to become the global leading provider of the “well-being at home” with high-quality cleaning services. And with 150 employees and more than 4.000 Trusted Professional Cleaning Agents with headquarters based in Switzerland and expanding across Europe, we are making that a reality.Batgroup was created in order to reinforce our primary mission: the fight against Black Market and making sure that the cleaning industry workers have the coverage and insurance that they should benefit from. Within the Batgroup we have a variety of identities that we provide, allowing a large assortment of services from booking a cleaning through Batmaid, to hiring their house cleaning employee through Batsoft.What does it mean to work at Batgroup? You’ll be working for the cleaning industry and fighting the Black Market on as many fronts as possible. All of that, whilst being part of a dynamic workplace and working with international team members, is the kind of place where you have room to make a difference and be creative.
Here at Batgroup our objective is to become the global leading provider of the “well-being at home” with high-quality cleaning services. And with 150 employees and more than 4.000 Trusted Professional Cleaning Agents with headquarters based in Switzerland and expanding across Europe, we are making that a reality.
Batgroup was created in order to reinforce our primary mission: the fight against Black Market and making sure that the cleaning industry workers have the coverage and insurance that they should benefit from. Within the Batgroup we have a variety of identities that we provide, allowing a large assortment of services from booking a cleaning through Batmaid, to hiring their house cleaning employee through Batsoft.
What does it mean to work at Batgroup? You’ll be working for the cleaning industry and fighting the Black Market on as many fronts as possible. All of that, whilst being part of a dynamic workplace and working with international team members, is the kind of place where you have room to make a difference and be creative.
