Head of Index Custom Calculation Services

Let’s be #BrilliantTogether ISS STOXX is seeking a Team Lead for the Custom Calculation Services team within the Index Operations Group to join our team in Gurgaon, India. Overview: The Custom Calculation Services team, part of the Operations Index group in ISS STOXX, is seeking a experienced index operations manager. The candidate will be responsible for the configuration, calculation and dissemination of custom indices. The candidate is expected to build, develop, and manage the team, and play a key role in liaising with the ISS STOXX Clients, to optimize the day to day Custom Calculation Services activities, and facilitate the launch of new products. The successful candidate will also work in close collaboration with various ISS STOXX stakeholders to ensure best practice and compliance to Operations group policies, definition of new processes based on clients requirements, and coordination of the process automation with the technology teams. This is an excellent opportunity for the right candidate with a strong background in index management, a deep understanding of financial markets, and excellent leadership skills, to join a high-performance team and actively support this activity by applying knowledge and skills to a large number of routine and non-routine activities and also becoming involved in a new, interesting and challenging projects. Responsibilities: Lead the team in delivering top quality service, service level agreements, and regulatory requirements. Resource planning - right-sizing the team, bench/buffer management. Drive process improvements to ensure consistent data quality and efficiency, such as automation of data quality diagnostics by developing a new system/tool that will enable quality assessment of data without manual intervention. Ensure the correctness of daily index calculation for customised equity and strategy indices. Monitor configuration of indices to ensure that corporate actions adjustments for equities and periodic reviews of the custom indices are processed correctly. Supervise input data feeds according to index methodology specification, identify changes and coordinate adjustments. Monitor and evaluate index constituents, ensuring accuracy and relevance. Identify and assess potential risks associated with index composition and market changes. Contribute to the creation of presentations for internal and external stakeholders. Provide subject matter expertise on index set-up and maintenance, markets impacts and anticipate market expectations. Enhance or suggest new tools, specify requirements for technical development and test new applications/tools from end-to-end. Document processes and workflows for the Custom Calculation Services team. Mentor team members and cultivate a culture of continuous improvement, accuracy, timeliness with good governance. Qualifications: Hold a Master's degree in Finance, Economics, Mathematics or a related field. CFA of FRM designation is a plus. 5+ years proven experience in index team management or a related role with in-depth knowledge of indices, asset classes (equity, FICC, derivatives), derivative valuation, investment products and portfolio management. Demonstrate leadership and team management skills, including strong organizational skills, capability to prioritize and strategic thinking abilities. Has strong communication, relationship-building and stakeholder engagement skills, with proven track record in client management. Effective communication skills for conveying complex information. The job requires the candidate to work with different teams across various time zones, therefore flexibility is essential. Excellent attention to detail and accuracy in data interpretation Effective drafting skills for internal processes, policies, index methodologies, client communications/contracts/SLAs Be able to work under pressure and to handle multiple tasks time-efficient and autonomously in parallels and work on tight deadlines. Be able to work and learn autonomously with minimum supervision and training (self-starter/self-learner) Be a team-player, customer-focused attitude and ability to act as a proactive, team player with hands-on mentality Knowledge of MS Office applications, VBA, Python, SQL skills is a must. Knowledge of market data vendors (i.e. Refinitiv, Bloomberg, SIX, ICE) is a must. Fluent in English both oral and written. Knowledge/ Fluent in a second language Asian (Chinese, Japanese, Korean) or European (French, Spanish, German) would be an advantage. #MIDSENIOR #LI-SS1 #STOXX What You Can Expect from Us At ISS STOXX, our people are our driving force. We are committed to building a culture that values diverse skills, perspectives, and experiences. We hire the best talent in our industry and empower them with the resources, support, and opportunities to grow—professionally and personally. Together, we foster an environment that fuels creativity, drives innovation, and shapes our future success. Let’s empower, collaborate, and inspire. Let’s be #BrilliantTogether. About ISS STOXX ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit. STOXX® and DAX® indices comprise a global and comprehensive family of more than 17,000 strictly rules -based and transparent indices. Best known for the leading European equity indices EURO STOXX 50®, STOXX® Europe 600 and DAX®, the portfolio of index solutions consists of total market, benchmark, blue-chip, sustainability, thematic and factor-based indices covering a complete set of world , regional and country markets. STOXX and DAX indices are licensed to more than 550 companies around the world for benchmarking purposes and as underlyings for ETFs, futures and options, structured products, and passively managed investment funds. STOXX Ltd., part of the ISS STOXX group of companies, is the administrator of the STOXX and DAX indices under the European Benchmark Regulation. Visit our website: View additional open roles: Institutional Shareholder Services (“ISS”) is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”). 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