Head of IT Operations On-Site - DRÄXLMAIER Siliana

Job description

Join us at the intersection of digital infrastructure and industrial innovation. We are looking for a Head of IT operations On-Site to maintain and enhance the reliability of our IT systems both in the office and on the shop floor at our Siliana site. If you are ready to lead local IT operations, solve technical challenges, and make a real impact, this role is for you. Your Missions: Ensure smooth operation of on-site IT systems in a complex, hybrid office and production environment. Detect and respond to system deviations or requirements, coordinating corrective measures swiftly Perform root-cause analysis and lead problem-solving processes (Problem Management) Implement infrastructure updates and hardware integration in accordance with IT standards Provide technical leadership to local IT team members Support 1st and 2nd level troubleshooting, including infrastructure issues and log analysis Interface with external and internal partners to resolve IT incidents, especially those involving PC-controlled machinery Manage IT service requests and incidents using standardized ITSM processes Oversee local IT cost centers Apply 5S methodology across IT components and tasks Contribute to asset management, ensuring data accuracy in tracking tools What We are Looking For: Engineering degree in IT, or a Bachelor's degree in IT with 3 - 4 years of proven experience Strong knowledge of ITSM practices and infrastructure operations Fluent in English Familiarity with the automotive industry is highly desirable A hands-on mindset with solid troubleshooting and coordination skills Why Join Us? Be the go-to IT lead in a dynamic and technically rich environment Enjoy autonomy, influence, and visibility across local and cross-functional teams Contribute to industrial excellence supported by cutting-edge IT infrastructure We are looking forward to your application. Company / Legal Entity: SATS Système de Automobile et Technique de Siliana S.C.S, Org-Code: O-TN-SIL-I