Head of Liveops(Based in HCMC)

Job description

### Objectives - As Head of LiveOps, you will lead Amanotes’ largest and most impactful business unit, currently managing flagship titles such as Magic Tiles 3, Tiles Hop, Dancing Road, and Duet Cats. You will drive sustainable growth through product strategy, operational excellence, and a high-performing team culture. You will play a pivotal role in Amanotes’ hybrid transformation journey by elevating our LiveOps, monetization, and product practices to a new level of innovation, automation, and scale. ### What you will do - **This is the largest division in terms of revenue for Amanotes** - **Division Game Strategy:** - Define the division's strategy, which should consider the market, company strategy, reusability and team capabilities in depth. - Identify and fill the needed capabilities and resources. - Responsible for feature building, market expansion, and monetization for the top games in Amanotes. - **AI:** - Keep the company updated with AI developments related to your scope. - Apply AI to speed up production, live-ops, and all the other operations in the team. - **Infrastructure & tools:** - Design the product strategy that promotes re-usability across the games. - Work with the related team to develop tools and infrastructure that can facilitate the scaled operations and automation. - **Team Leadership:** - Lead cross-functional team from product, game designer, tech, monetization, ad operations, and data analyst. - Recruit, Lead, mentor, and develop the team. - Promote and uphold Amanotes' culture in the team as well as other principles of the division. - **Monetization:** - Define and execute monetization strategies for LiveOps products aligned with Amanotes’ Hybrid Casual direction. - **Scrum project management:** - Apply Scrum mindset and rituals in the division's daily work - Oversee and support the team in bringing projects from concept to release to ensure alignment with strategy and effective use of resources and budget. - Depending on the types of projects, the team you manage would be a combination of in-house production teams, outsourcing, and publishing studios. - **Cross-functional Collaboration:** - Working with other functional departments and reviewing/defining the collaboration model that can fit well with the Division’s strategy and capabilities. - Executing and continuously improving the collaboration model. - Communicate with stakeholders, including other departments and external partners. - **Performance management:** - Set and track key performance indicators (KPIs) for the game development team, projects, and the division. - **Company strategy contributor:** - Co-creating company strategy with the management team. - Being the sounding board for each other to raise each other’s bar. - **Company Culture contributor:** - Co-create, demonstrate, promote, and protect company culture. ### Qualifications - **Game Industry Expert:** 7+ years in mobile app and game development, especially in casual or hybrid casual titles. - **LiveOps & Hybrid Expertise:** Proven success designing and scaling liveops, retention loops, and hybrid monetization systems. - **AI proficiency:** Understand and successfully deploy AI products/tools. - **Proven Leadership:** 5+ years in leadership roles; known for building high-performing teams and leading with clarity, empathy, and vision. - **Strategic Thinker:** Can go from high-level division planning to getting into the details of product iterations. - **Adaptable & Resilient:** Comfortable navigating ambiguity, shifting priorities, and fast-paced growth. Ability to learn and update with new knowledge quickly. - **Great Communicator:** Ability to provide clarity to complex situations and communicate with many people. - Understanding of the ecosystem of mobile games and ad tech. - **Passionate about Music & Games:** You have an authentic excitement for creating meaningful music-based experiences. - Fluent in English, both written and spoken.