Head of Logistics Operations - Americas

Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at Notice: Know Your Rights: Workplace Discrimination is Illegal Notice: Pay Transparency Nondiscrimination (English) Aviso: Transparencia en el Pago No Discriminación (Spanish) Job Description: What does your next challenge look like? At SATAIR, we believe in sustainable aviation that allows people to travel and connect across the globe. We are on a mission to provide world class material solutions that keep aircraft flying and extend their lifespan. In Satair, you can challenge the status quo, pioneer new ways of working, and generate real value for airlines and suppliers worldwide. Being part of the Airbus family gives us the opportunity to live a global mindset, working in international and diverse teams and collaborating across functions, sites and cultures. If you want to work as one team embracing a can-do attitude in a demanding environment, then we offer a great place to explore, learn, and grow, making an impact on aviation’s digital and sustainable transformation. In this context we are looking for a Head of Logistics Operations - Americas, to join our warehousing and distribution team near Dulles Airport in Sterling, VA. In this role you will have full ​ responsibility and accountability for the overall warehouse operations in the Americas. This represents a 186,200 sqft warehouse in Washington D.C./Dulles and a 26,400 sqft warehouse in Miami, FL. The focus is on the overall leadership of the warehouse sites, driving high performance, quality, and strategic direction. Together with about 150 employees, you will achieve operational, functional, and strategic objectives with a sizable impact on short-term performance, ensuring maximum service for our aviation customers. Both sites are strategic pillars in our global warehouse network, alongside locations in Hamburg, Copenhagen, London, Singapore, Beijing, and Dubai. In this role, you will join the global logistics leadership team and take responsibility for the design of globally applicable logistics processes. You will report directly to the Head of Global Logistics & Repair in Copenhagen/Denmark while also indirectly reporting to HO Operations Americas. The position will be based in Dulles and requires regional and international traveling. WHAT’S IN IT FOR YOU Here is a selection of some of the benefits we offer our employees. Local benefits may vary. Competitive Remuneration Work / Life Balance: Hybrid Working, flex-time, maternity/paternity leave Personal Development: Personalized development plans, large portfolio of learning solutions & lots of internal mobility opportunities Health & Wellbeing: Health insurance, well-being programs HOW YOU WILL CONTRIBUTE TO THE TEAM Primary Responsibilities: 95% Warehouse Operations & Strategy Direct, persuade, and influence internal and external decision-makers at higher levels. Lead negotiations and representation on both operational and strategic levels to ensure targets are achieved, driving continuous improvement and long-term development Contribute to the further development of the global footprint of locations as well as the technical development and infrastructure. Work closely and interact with global logistics functions. Set clear objectives, targets and success criteria in accordance with logistics and company strategy. Establish and drive regional logistics strategies to exceed customer expectations by ensuring high operational performance with on-time, defect-free, and customer-centric services. Operational Excellence & Continuous Improvement Ensure continuous improvement in the designated area, in line with broader organizational goals and objectives by utilizing lean methodologies Implement transversal collaborative efforts between all operations functions, customer facing teams, transformation and performance improvement, commercial and product management. Team and Leadership Carry out all (disciplinary and functional) leadership activities for teams composed of managers and professionals or experts to lead all operations for warehousing and shipping and continuously exceed customers expectations Cultivate a positive, inspiring workplace culture with strong employee engagement aligned with the operational vision. Build, manage, and develop high-performing, engaged, and customer-focused teams by hiring top talent and fostering personal and professional growth. Compliance, Risk Management & Safety Ensure stability and contingency in operations through structured and continuous risk and safety management, while applying HS&E policies at all times Oversee risk assessment and mitigation governance throughout the project lifecycle to ensure the identification and resolution of complex and unprecedented problems simultaneously impacting the delay, cost, performance, and quality of the portfolio, thereby minimizing operational impact Promote and support internal/external audits and all other operational reviews to ensure warehouse process compliance and adherence with laws, regulatory and aviation specific regulations. Financial & Resource Management Ensure key targets are met in regards of operational on-time and on-quality performance, customers’ satisfaction and cost efficiency Manage CAPEX, OPEX, and headcount budgets in accordance with Annual Operating Plans (AOP) and functional targets. Initiate and develop sustainability measures in the responsible area and contribute to Satair ambitions Additional Responsibilities 5% Understand, live, and ensure compliance with Satair Group’s mission, values, Quality Management, and Ethics & Compliance guidelines Be well informed about and familiar with the latest developments in Satair Group's business Active participation in occupational safety, health, and environmental (HS&E) efforts to contribute towards a positive and inspiring working environment Execute transverse management responsibilities which use various activities for this complex portfolio ​ ABOUT YOU An Bachelor's Degree in logistics / supply chain management or comparable education Prefer Masters Degree in Logistics / Supply Chain Management 10+ years of experience in Supply Chain Management or equivalent Materials Management. 5 years of leadership experience inclusive of a candidate's total experience. Strong knowledge of people operations, materials and inventory management, warehouse processes, automation and transport operations. Experience in the aerospace aftermarket, customer services, or after-sales operations within the aviation industry, preferred Travel Required: 20% Domestic and International Willingness to travel in the responsible region and abroad Citizenship: Authorized to work in the US without current or future need for visa sponsorship Knowledge, Skills, Demonstrated Capabilities: Demonstrated ability to understand, treat and propose medium diversity and complexity solutions by mobilizing knowledge / methods / varied processes. Experienced people manager being able to build and motivate highly committed teams Strong analytical and critical thinking skills Results-oriented, proactive, and solution-minded self-starter with the unique ability to address problems that impact major processes in several functions, taking a broader perspective and thinking beyond existing solutions, assumptions, or current knowledge of sophisticated areas, requiring to align transnationally and multi functionally Active listener, decisive action-taker, and capable of managing multiple priorities simultaneously Proven team player with the ability to align diverse stakeholder interests and succeed in a matrixed, multicultural, and hybrid work environment. Strong relationship builder and communicator across all levels in a hybrid, international, and multicultural setup Communication Skills: Working knowledge of English, both orally and in writing ​ Technical Systems Proficiency: Solid knowledge in Microsoft Office and Google Suite applications In depth knowledge about IT systems, preferably SAP R/3, EWM/TMS materials management, warehouse and transportation management systems, process governance and quality management, ideally in the aviation context Complexity of the Role: On-Time Delivery (OTD): Ensure consistent performance across all warehousing and transportation operations to meet customer requirements Service Excellence: Guarantee defect-free, on-time, and on-quality service delivery in strict adherence to Satair/Airbus quality standards Financial Discipline: Maintain full compliance with authorized headcount and OPEX/CAPEX cost budgets Cost Management: Strategic oversight and optimization of subcontracting costs to protect margins and efficiency. People & Culture: Maintain an appropriate level of employee satisfaction and manage absenteeism rates through effective leadership and engagement Operational Stability: Achievement of defined KPIs for operational performance, ensuring a resilient and scalable supply chain Organizational information: This position will report Functionally to the Head of Global Logistics & Repair and proximity wise to the HO operations Americas.. Direct Reports: Is this a people manager? Yes # of Exempt Reports: 8 (including 6 HOs) # of Hourly Reports: 121 Physical Requirements Vision: able to see and read computer screen and other electronic equipment with screens, able to read documents, reports and engineering drawings. Daily Hearing: able to hear to participate in conversations in person and via teleconference or phone and to hear sounds on production floor including safety warnings or alarms. Daily Speaking: able to speak in conversations and meetings, deliver information and participate in communications. Daily Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts. Daily Carrying: able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs. Lifting: able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs Pushing / Pulling: able to push and pull small office furniture and some equipment and tools. Sitting: able to sit for long periods of time in meetings, working on computer. Daily Squatting / Kneeling: able to squat or kneel to retrieve or replace items stored on low shelving. Standing: able to stand for discussions in offices or on production floor. Daily Travel: able to travel independently and at short notice. [please list frequency—if cannot list an actual percentage of time, then specify daily, several times a week, several times a month, at least once a month, or a similar descriptor] Walking (include routine walking such as to a shared printer to retrieve documents): able to walk through office and production areas including uneven surfaces. Daily Personal Protective Equipment required: Required PPE includes, but is not limited to, Safety Shoes, Safety Glasses, Hearing Protection, Respirators/Masks, and/or Protective Gloves as required by site and/or customer site. Administrative position only PPE required: Steel-toed shoes are required for all shop floor visit, appropriate hearing/eye protection may also be required when visiting the shop floor. Salary range based on the required profile: $160000 - 175000/year. Actual minimum and maximum may vary based on geographic differential. Individual pay is based on skills, experience, and other relevant factors. This position offers the following benefits: Medical insurance, Dental insurance, Vision insurance, Prescription insurance, Employee Assistance Program, Flexible Spending Accounts, Health Savings Accounts, Basic & Voluntary Life and Accidental Death & Dismemberment insurance, Short and Long-term Disability insurance, 401(k), Paid time off including paid holidays, Tuition Assistance, Bonus(es) subject to performance criteria. These are our current benefit offerings for the current plan year and are subject to change without notice.. Take your career to a new level and apply online now! A full job description will be provided to candidates who progress to the interview stage or any candidate upon request. Satair provides equal opportunities to all individuals seeking assignment with Satair without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Satair complies with applicable state and local laws governing nondiscrimination in every location in which the company has facilities. Satair expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. This assignment description does not constitute a written or implied contract of employment. By submitting your CV or application you are consenting to Satair using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Satair. Satair is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Satair is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Satair to do so should be reported to . Come on board and join us at Satair, an Airbus Services Company. VAS Aero Services is a subsidiary of Satair, an Airbus Services company If you want to know more about our business, have a closer look at our website or check out our SATAIR Youtube Channel at ! A full job description will be provided to candidates who progress to the interview stage or any candidate upon request. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth. Company: Satair USA, Inc. Employment Type: US - Direct Hire Experience Level: Professional Remote Type: On-site Job Family: Leadership ------ ------ Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment. By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to .