Head of New Business, Sales

Job description

ABOUT FREED Doctors are overworked, burnt out, and are quitting in masses. At Freed, we combine clinician love with the latest AI tech and intense execution to create products that make clinicians happier. Our first product is an AI scribe that automates medical documentation. Since May of 2023, we have: - Acquired 26,000 paying and loving clinicians - Generated 70,000 patient notes daily and over 2 million monthly - Made thousands of clinicians happier With the backing of Sequoia Capital and other world-class VCs, we are rapidly expanding our product offering. Patient-facing assistants, patient insights, EHR integrations, and other products are being built and used by thousands of clinicians every day. We are looking for entrepreneurs. Fast, ambitious, and smart individuals who want to take care of the people who care for our health. Expect intense, clinician-focused, and interesting co-workers who want to win. With an office in San Francisco, we embrace a hybrid schedule that brings out the best in teamwork and innovation. Our teams come together in person three days a week to collaborate, connect, and have a little fun along the way. ABOUT THE ROLE As Sales Manager, you will lead and develop Freed's growing team of Account Executives while owning the execution of our B2B sales motion. You will be responsible for helping the team consistently achieve and exceed revenue targets through rigorous coaching, disciplined pipeline management, accurate forecasting, and hands-on support in strategic opportunities. You will inherit a team of four Account Executives and play a critical role in scaling the organization as revenue grows. This is a highly operational and customer-facing leadership role. You'll spend time coaching reps, inspecting deals, refining process, participating in customer conversations, and helping close high-value opportunities. The ideal candidate combines strong sales leadership fundamentals with a builder mentality. They know how to create accountability, improve rep performance, drive forecast accuracy, and navigate complex healthcare buying environments. HOW YOU’LL HAVE IMPACT - Lead, coach, and develop a team of Account Executives to consistently achieve revenue targets. - Establish a high-performance culture centered on accountability, execution, continuous improvement, and customer outcomes. - Conduct regular pipeline reviews, deal inspections, and forecast reviews to improve conversion rates and forecasting accuracy. - Partner directly with Account Executives on strategic opportunities, executive relationships, and complex negotiations. - Improve win rates through structured coaching, call reviews, and opportunity management. - Analyze performance metrics and identify opportunities to increase productivity across the sales organization. - Recruit, interview, and onboard top sales talent as the team expands. - Design and refine compensation plans, performance standards, and operating rhythms that support growth. - Collaborate closely with Marketing, Product, Customer Success, and Leadership to improve the customer journey and accelerate growth. - Surface market feedback, competitive intelligence, and customer insights that influence company strategy. - Drive the successful launch and adoption of new products, creating scalable sales strategies and processes from the ground up. - Establish and continuously improve a high-performing sales operations infrastructure to enable efficiency, visibility, and scale across the sales organization. WHAT YOU’LL BRING - 10+ years of experience in B2B SaaS/AI sales, including multiple years leading quota-carrying sales teams. - Previous experience in an early-stage or high-growth company. - Previous experience managing and scaling a high-volume SMB sales business. - Strong operational rigor, with the ability to build scalable processes, drive execution, and maintain a high bar for quality and accountability.. - Demonstrated success managing Account Executives and consistently delivering against revenue targets. - Strong forecasting and pipeline management capabilities with a track record of improving sales execution through inspection and coaching. - Experience participating in and helping close complex, multi-stakeholder deals. - Exceptional coaching skills with the ability to elevate both top performers and developing talent. - Deep understanding of sales process, qualification, opportunity management, and performance metrics. - Strong business acumen and executive presence. - High motivation, self-direction, and an intrinsic sense of ownership and accountability. - Ability to thrive in a fast-paced, low-process, entrepreneurial environment. NICE TO HAVES - Experience selling into healthcare organizations, medical groups, health systems, or healthcare technology buyers. - Familiarity with AI-powered products and emerging healthcare technologies. - Experience building sales processes, compensation plans, and recruiting systems. - Experience supporting enterprise and strategic account sales motions. WHAT WE WILL BRING - Competitive salary and equity in a high-growth company - Opportunity to make an immediate impact - Medical, dental, and vision coverage for US-based employees - Unlimited PTO - 401(k) plan to support your long-term financial goals - Commuter stipend for our San Francisco-based employees