Gross Labs is a modern family enterprise platform founded by Nick Gross, dedicated to building, acquiring, and investing in culture-driven businesses across sports, media/entertainment, education, real estate development, hospitality, and consumer ventures. The platform operates a diverse portfolio of operating companies, investment projects, development initiatives, and a philanthropic foundation.As Head of Operations, you will play a pivotal role in shaping and scaling the operational infrastructure of a multi-entity holding company. You will work closely with the founder/CEO and senior leadership to drive strategic initiatives, standardize processes, and ensure seamless execution across business units. This is a unique opportunity to impact a dynamic, founder-led enterprise with broad reach and ambitious growth plans.Key responsibilities include:Build and manage the enterprise operating cadence across operating companies, investments, development initiatives, and foundation effortsCreate systems for visibility, reporting, and decision-making across business unitsOversee enterprise KPI dashboards and executive performance trackingDrive cross-functional strategic initiatives from concept through implementationAlign operating-company priorities with the broader investment and growth strategyLead special projects such as new venture launches, partnerships, acquisitions, and expansionCoordinate across operating company leaders, investment/development partners, and internal stakeholdersEnsure efficient communication, track deliverables, and hold teams accountable to timelines and goalsCoordinate milestone tracking for large-scale development projects, including Oklahoma City initiativesPartner directly with the founder/CEO to prioritize focus and prepare briefing materials, dashboards, and decision frameworksBuild scalable operational infrastructure, standardizing reporting, planning cycles, and governance rhythmsImprove organizational efficiency through process design and automationRequirementsRequired Qualifications:Master’s degreeExperience managing multiple priorities across multiple business linesExperience building operational systems for visibility, reporting, and decision-making across teams or business unitsExperience leading cross-functional strategic initiatives from concept through implementationDemonstrated financial, operational, and project management fluency in an operations leadership roleProficiency with Google Workspace tools (Google Sheets, Google Docs, Google Calendar)Proficiency with ClickUp or NotionExperience partnering directly with a founder/CEO (or equivalent executive) to prepare briefing materials, dashboards, and decision frameworksPreferred Qualifications:Experience operating in a multi-entity environment such as a holding company, family office, venture platform, diversified operating group, or complex founder-led enterpriseExperience with venture investing and/or portfolio operationsExperience with real estate development and/or mixed-use project coordinationBenefitsComprehensive health insurance coverage (medical, dental, vision)401(k) retirement plan with company matchGenerous paid time off and holidaysFlexible hybrid work environment based in Newport Beach, CAProfessional development opportunities and executive coachingOpportunity to work directly with founder/CEO and senior leadershipTeam events and a collaborative, culture-driven workplace
Gross Labs is a modern family enterprise platform founded by Nick Gross, dedicated to building, acquiring, and investing in culture-driven businesses across sports, media/entertainment, education, real estate development, hospitality, and consumer ventures. The platform operates a diverse portfolio of operating companies, investment projects, development initiatives, and a philanthropic foundation.
As Head of Operations, you will play a pivotal role in shaping and scaling the operational infrastructure of a multi-entity holding company. You will work closely with the founder/CEO and senior leadership to drive strategic initiatives, standardize processes, and ensure seamless execution across business units. This is a unique opportunity to impact a dynamic, founder-led enterprise with broad reach and ambitious growth plans.
Key responsibilities include:
- Build and manage the enterprise operating cadence across operating companies, investments, development initiatives, and foundation efforts
- Create systems for visibility, reporting, and decision-making across business units
- Oversee enterprise KPI dashboards and executive performance tracking
- Drive cross-functional strategic initiatives from concept through implementation
- Align operating-company priorities with the broader investment and growth strategy
- Lead special projects such as new venture launches, partnerships, acquisitions, and expansion
- Coordinate across operating company leaders, investment/development partners, and internal stakeholders
- Ensure efficient communication, track deliverables, and hold teams accountable to timelines and goals
- Coordinate milestone tracking for large-scale development projects, including Oklahoma City initiatives
- Partner directly with the founder/CEO to prioritize focus and prepare briefing materials, dashboards, and decision frameworks
- Build scalable operational infrastructure, standardizing reporting, planning cycles, and governance rhythms
- Improve organizational efficiency through process design and automation
Requirements
Required Qualifications:
- Master’s degree
- Experience managing multiple priorities across multiple business lines
- Experience building operational systems for visibility, reporting, and decision-making across teams or business units
- Experience leading cross-functional strategic initiatives from concept through implementation
- Demonstrated financial, operational, and project management fluency in an operations leadership role
- Proficiency with Google Workspace tools (Google Sheets, Google Docs, Google Calendar)
- Proficiency with ClickUp or Notion
- Experience partnering directly with a founder/CEO (or equivalent executive) to prepare briefing materials, dashboards, and decision frameworks
Preferred Qualifications:
- Experience operating in a multi-entity environment such as a holding company, family office, venture platform, diversified operating group, or complex founder-led enterprise
- Experience with venture investing and/or portfolio operations
- Experience with real estate development and/or mixed-use project coordination
Benefits
- Comprehensive health insurance coverage (medical, dental, vision)
- 401(k) retirement plan with company match
- Generous paid time off and holidays
- Flexible hybrid work environment based in Newport Beach, CA
- Professional development opportunities and executive coaching
- Opportunity to work directly with founder/CEO and senior leadership
- Team events and a collaborative, culture-driven workplace
