Head of Operations- Hiring for our Portfolio Company

Job description

# Head of Operations- Hiring for our Portfolio Company > 2070Health · Delhi, India · Full-time · Posted 2025-11-07 **Workplace:** on_site **Department:** Portfolio Companies ## Description **About 2070Health** W Health has set up India’s first healthcare focused Venture Studio called  [2070Health](https://2070health.com/) - an innovation platform that builds transformative healthcare companies from scratch by discovering disruptive opportunities in whitespaces. Distinct from the accelerator approach, our venture studio is closely involved in idea generation, day-to-day operations, and strategic decisions of growing the new business. Companies incubated in the last 24 months include [Elevate Now](https://www.joinelevatenow.com/), [Nivaan Care](https://www.nivaancare.com/), [Reveal Healthtech](https://revealhealthtech.com/) , [BabyMD](https://babymd.in/) and [Everhope Oncology](https://everhope.care/). **Responsibilities:** **Network Expansion & Onboarding** - Lead the onboarding and integration of new partner clinics onto the startup’s platform. - Design and oversee the clinic due-diligence, contracting, and launch processes to ensure operational readiness. - Develop playbooks for scaling from pilot to national footprint, maintaining quality and consistency. **Operational Excellence** - Establish and manage SOPs across the clinic network covering patient flow, program execution, and data reporting. - Monitor clinic performance metrics including throughput, conversion rates, and patient satisfaction. - Identify and resolve operational bottlenecks through data-driven problem-solving and process design. **Program Development & Doctor Engagement** - Collaborate with clinicians to co-design preventive health programs and pilot new interventions. - Create engagement structures to ensure doctor participation, feedback collection, and performance incentives. - Ensure clinical operations are aligned with patient-centric standards and regulatory requirements. **Cross-Functional Collaboration** - Work closely with Growth, Product, and Supply Chain teams to ensure seamless program execution. - Align operational design with marketing and procurement strategies to deliver consistent patient and clinic experiences. **Leadership & People Management** - Build and lead regional operations and clinic success teams. - Create a culture of ownership, continuous improvement, and excellence in service delivery. - Oversee training, performance evaluation, and capability building across the operations function. ## Requirements **Requirements:** - 10–12 years of experience in healthcare operations, network management, or scaling multi-location service delivery models. - Proven ability to build and manage high-performing operational teams across diverse geographies. - Experience in clinic operations, hospital administration, or healthcare services (e.g., diagnostics, outpatient care, or wellness networks) preferred. - Strong background in process design, quality control, and performance monitoring for distributed partner networks. - Demonstrated experience working with clinicians and healthcare professionals to co-develop programs and improve patient outcomes. **Skill Set** - Deep operational rigor with the ability to translate business goals into scalable systems and standard operating procedures. - Expertise in building data-driven dashboards and operational metrics to track clinic performance, utilization, and patient engagement. - Strong understanding of compliance, patient experience management, and healthcare delivery standards. - Ability to collaborate cross-functionally with product, marketing, and supply teams to ensure seamless clinic experience and program adoption. ## Apply [Apply at 2070Health](https://apply.workable.com/2070health/j/33538EFD7A/apply) --- Powered by [Workable](https://www.workable.com)