Head of Partnerships

Job description

The future of retail is being shaped in stores. The strongest brands turn digital intent into qualified in-store traffic, deliver a personalized and differentiated customer experience, and measure its impact on revenue precisely. Booxi is the platform that lets them run these experiences, measure their revenue impact, and predict what they will generate. More than 8,500 locations already use us, including Dior, Hermès, Sephora and L'Oréal. We operate in 103 countries from Montreal and Paris. In 2026, we're continuing our European expansion while launching our push into the US market, where we've already confirmed strong early wins. To get there, we're looking for a Head of Partnerships who will turn Booxi's partner network into a growth engine: integrations that make the product stronger, trusted advisors who bring complex deals our way, and market players with whom we share what we're seeing in the field. You'll also make sure the entire company, from Product to Customer Success, knows how to use that network. WHAT YOU'LL FIND AT BOOXI A function to build and shape: the foundations are in place (a strong ecosystem in Europe), the next chapter is yours to build, and you decide where to start A global playing field: North America and Europe, with the United States as this year's top priority Direct access to decision-makers: you'll work every day with the leaders of Sales, Product, Marketing and Customer Success Globally recognized retail brands as customers: Dior, Hermès, Sephora, L'Oréal A people-first culture built on flexibility, trust and autonomy Genuine attention to your work-life balance WHAT YOU'LL DO AS HEAD OF PARTNERSHIPS You shape the Partnerships function at Booxi: you set the standards, document the learnings, and build the foundation that lets the function scale with the company You build relationships with integrators and agencies that advise major retailers, so Booxi is recommended early in their projects You negotiate agreements from end to end, from revenue sharing to each party's commitments You equip Sales and Customer Success to use the partner network every day, both on active deals and with existing customers You define with Marketing what we build and the story we tell with our partners You advocate for integration priorities with Product and build the business case behind them You measure what the network generates in pipeline and revenue, and make it visible across the company WHAT WE'RE LOOKING FOR You genuinely care (Just Care): you treat the Sales team and customers as true partners, and the quality of your work is how you show respect for the people carrying it into the field You take ownership (No Passengers): you own your scope from end to end without needing reminders, find a way forward when the path isn't clear, flag blockers early, and stay with the problem when it gets hard You're a team player (Succeed as One): you align early with other departments, share information before being asked, contribute actively to cross-team challenges, and know the collective result is what matters You're curious to the core: you ask questions before executing, challenge the status quo when needed, and stay curious about new tools, including AI, other teams, and our industry You choose Booxi: our mission, our market, and what it means to build in a scale-up YOUR PROFILE 5+ years in partnerships, alliances, business development or strategic account management, in a complex sales environment where every relationship is built one conversation at a time You've led real commercial negotiations and can walk us through the numbers, including what you conceded and why You can move Product, Marketing, Sales and Customer Success forward through the strength of your case You've already built a function or practice where there was no playbook, using the resources already in place You learn a new industry quickly: within weeks, you know who matters in the market and where the opportunities are You're fully bilingual in French and English, both written and spoken You're prepared to travel a few days each month to meet partners across North America and Europe (Nice to have) You know retail, commerce or luxury, and the tools that run a store today: POS, clienteling, loyalty and payments (Nice to have) You can work from our Montreal office every week WHAT WE OFFER Generous vacation policy (min. 4 weeks per year) Full company closure from December 25 to January 1 2 personal days + unlimited sick days Group insurance $300 home-office allowance Flexible schedule and remote work If you want to build a partner network in a retail market that's reinventing itself, with brands everyone knows, we'd like to talk. Apply and help us make commerce more human.