Head of Parts and Services - Rock Processing

Job description

Rock Processing, Sales Area North America is looking for a Head of Aftermarket (Parts and Services) Sandvik Rock Processing is seeking a Head of Aftermarket (Parts and Services) Sandvik has a strong platform based on our world-class R&D capabilities, and premium, high-tech products. We are at the forefront of automation, digitalization and electrification, and sustainability is an integral part of how we do business. We seek bright, curious, and forward-thinking multi-cultural team members who are motivated by serving customers and employees, in future proofing business and thrive in an inclusive learning culture. We offer competitive wages and benefits , strong support for learning and professional development , and opportunities to grow a successful, rewarding career in a diverse, collaborative, and globally connected organization that values innovation, fairness, and long‑term impact. Business area Rock Processing is a global leading supplier of equipment, tools, parts, service and solutions for processing rock and minerals in the mining and construction industries. The focus lies on bringing value to customers through high-performing products that increase productivity and safety. ​​​​​​​​​​​​Our rock and mineral processing equipment is engineered for maximum productivity. We offer advanced, proven solutions for any size-reduction and classification challenges - whether it is stationary or mobile. This role can be in USA or Canada close to an airport hub (Atlanta, Phoenix, Denver, Salt Lake City, Montreal, Toronto are preferred locations). Lead the North America Parts & Services Rock Processing business, driving profitable growth while maximizing the value delivered to customers across the equipment lifecycle. You will execute strategy, expand aftermarket revenues (service contracts, upgrades, rebuilds, digital solutions), and implement value-based selling approaches that directly improve customer performance, uptime, and costs. You will build and scale service capabilities, standardize operations, and drive continuous improvement through strong KPIs and digital tools. In close collaboration with sales, product lines, and distribution partners, you will strengthen commercial execution and market penetration while positioning Sandvik Rock Processing as a trusted lifecycle partner in the USA and Canada. A core focus of the role is deep customer engagement, understanding their operations and delivering differentiated solutions that create measurable value. You will also lead and develop a high-performing, customer-centric organization, ensuring safety, compliance, and operational excellence.