Head of People

Job description

Company Description Lendi Group is transforming the way Australians find, buy and own property. As the company behind Lendi — Australiaʼs original and #1 digital mortgage brand — and the iconic Aussie franchise network, we combine technology, distribution and deep property expertise to support customers across their entire property journey. Powered by our proprietary AI platform and a national network of 1,300 brokers and 220 retail stores, Lendi Group now manages a $107B+ loan book and continues to set the pace in the industry, recently recognised as Aggregator of the Year. Through our integrated Find–Buy–Own ecosystem and industry-leading Agentic platform, weʼre redefining how property decisions are made — delivering greater confidence, speed and simplicity for customers. To learn more about life at Lendi Group check out our blog: https://www.lendi.com.au/inspire/category/life-at-lendi/ Innovation at Our Core – We challenge the status quo and push boundaries to create better solutions, with a goal of becoming AI-native by June 2026. Work with the Best – Collaborate with some of the brightest minds in fintech, financial services, and strategy. Make an Impact – Contribute to meaningful projects that shape our business and the future of property finance. Grow & Evolve – Develop your skills and advance your career in a fast-moving, purpose-driven environment. About the role At Lendi Group, we’re reimagining what a modern People function can look like, combining progressive people practices, AI-enabled operations, and a deep focus on leadership and capability development to help our business scale. We’re looking for a strategic and forward-thinking Head of People to lead the next evolution of our People function across Australia and the Philippines. This is a broad leadership role responsible for Employee Relations, People Operations, and Learning & Capability. This role is ideal for someone who thrives in fast-paced, evolving environments and is energised by building modern people experiences, leading transformation, and partnering closely with senior leaders to drive business impact. Reporting to the Chief Operations Officer, you’ll play a critical role in shaping how Lendi Group develops, engages, and empowers its people as we continue to scale. Job Description Strategic People Leadership & Organisational Effectiveness Lead and develop a high-performing People team across People Partnering, Employee Relations, Operations, and Learning & Capability. Act as a trusted advisor to senior leaders and executives on workforce strategy, leadership effectiveness, culture, and change. Drive organisational capability uplift initiatives that strengthen performance, leadership capability, and employee growth across the business. Partner with leaders to shape scalable, high-performing team structures and ways of working that support business growth. Leadership Development & Capability Uplift Own and evolve the company-wide Learning & Capability strategy, with a strong focus on leadership development and future capability building. Design and implement leadership frameworks, capability programs, and development pathways that support leaders at all levels. Build a modern learning culture that empowers continuous growth, high performance, and adaptability. Identify capability gaps and partner with leaders to embed targeted development initiatives across teams and functions. Employee Relations Provide strategic oversight and guidance on complex employee relations matters, workplace investigations, and compliance requirements. Strengthen leadership capability through coaching, proactive support, and evidence-based people insights. Lead the development and evolution of people policies, frameworks, and practices that are scalable, modern, and values-aligned. People Systems & AI-Enabled Transformation Lead the transformation of our People Operations function into an AI-native, digitally enabled capability. Drive the evolution of people systems, workflows, and employee support experiences through smart, human-centred automation. Design human + AI ways of working that reduce friction, improve service delivery, and create better employee experiences at scale. Promote the responsible and ethical use of AI within the People function, ensuring technology enhances — not replaces — human connection. Qualifications Experience in senior People & Culture leadership roles within fast-paced, high-growth, or scaling environments. Demonstrated success leading People functions spanning business partnering, operations, employee relations, and capability/learning. Strong capability in leadership development, and workforce capability uplift. Proven ability to influence senior stakeholders and shape people strategies that drive business performance and cultural outcomes. Deep understanding of Australian employment law; experience supporting the Philippines or distributed teams is highly regarded. A progressive and commercially minded approach to People leadership, with a passion for modern organisational thinking and future-of-work practices. Strong interest in how AI, technology, and digital tools can elevate the employee and leadership experience. Exceptional communication, leadership, and relationship-building capability. Additional Information Lendi Group teams operate across Australia and the Philippines. Bringing together diverse expertise, innovative technology and a customer-first approach, our teams work seamlessly to simplify the property journey, helping Australians find, buy and own property with confidence. We support our people in a variety of ways, but a few of the benefits that our people rave about include: A vibrant, relaxed, yet professional culture. Hybrid working arrangement designed to support work-life balance, while fostering meaningful connection and collaboration. A holistic wellbeing programs offering 24/7 support, including medical, mental health, and financial wellbeing services to enable our workforce to thrive at home and work. Generous paid Parental Leave: we celebrate our growing Lendi Group family with 18-26 weeks leave for primary carers and up to 4 weeks for secondary carers. An additional week’s Loyalty Leave each year after reaching 3 years’ service. Wellness initiatives with a strong focus on psychological safety. We’re committed to fostering a diverse and inclusive community at Lendi Group. We believe that a team reflecting the world around us leads to greater innovation, stronger collaboration, and a more engaging workplace. Our culture is guided by our 3 core values: We Are Stronger United; Act Like You Own It; and Keep Home Loans Human. Our values are part of our core DNA that helps Lendi Group to attract, engage and evolve the right talent and build best-in-class products. This is an opportunity to shape the future of a fast-growing, purpose-driven company that’s transforming the homeownership journey. Ready to contribute to Lendi Group’s next chapter? Apply now and be part of something big! #LenidGroup #LI-AMH1 #LI-hybrid