This job is not for 2070 HealthBuilding the Culture and Leadership Behind a New Kind of Mental Healthcare PlatformWhy This Role ExistsSukoon is building something rare - a mental healthcare system that is not only clinically strong, but deeply human, consistent, and scalable.As we grow from ~100 to 1000+ beds, the single biggest risk is not capital or infrastructure. It’s people.This role exists to ensure that as we scale:We don’t dilute careWe don’t lose our cultureAnd we build leaders faster than we build bedsRequirementsWhat You Will Be Responsible ForThis is not a traditional HR role.You will be responsible for building the human system that allows Sukoon to deliver great care - consistently, across multiple locations.1. Defining and Protecting the CultureYou will shape what “great care” actually looks like in behaviour:How staff speak to patients and familiesHow teams work together under pressureHow leaders make decisionsAnd then ensure this shows up everywhere - not just in one flagship unit2. Hiring People Who Actually Fit This ModelWe are not just hiring for credentials.We are hiring people who can:Handle complexity and emotional intensityWork in teams (not silos)Deliver high standards without losing empathyYou will build the engine that finds and selects these people - repeatedly.3. Building Leaders, Not Just TeamsAs we scale, we will need:Strong unit headsConfident clinical leadersOperators who can run facilities independentlyYou will identify, coach, and grow this leadership bench.Because scale will fail without it.4. Making Sukoon a Place People Want to StayMental healthcare is demanding.Burnout is real.You will ensure:People feel supported, not stretchedGood people stay and growThe environment remains serious, but humane5. Creating Clarity and AccountabilityGreat culture is not “soft.”You will help build:Clear expectationsHonest feedback loopsThe ability to deal with underperformance earlySo that high standards are maintained without confusion.6. Working Hand-in-Hand with OperationsYou and the Head of Operations will be tightly linked.They build the systemYou build the people who make it workTogether, you ensure that:Units run wellTeams function wellAnd patients get the care they deserveWho This Role Is ForThis role is for someone who:Has built or scaled teams across multiple locationsUnderstands that culture is not slogans - it’s behaviourIs comfortable working closely with clinicians and operatorsCan be both thoughtful and decisiveAnd most importantly:Someone who believes that how people behave inside a hospital directly shapes patient outcomesWhat Success Looks LikeYou walk into any Sukoon unit - and it feels the samePatients and families trust the people, not just the brandUnit leaders don’t need constant supervision - they step upHiring gets easier because Sukoon has a reputationGood people stay, grow, and bring others with themBenefitsWhy This Role Matters“If we get operations right, we can run hospitals.If we get people right, we can build a system that truly changes lives.”This is a chance to build the people engine behind one of the most ambitious mental healthcare platforms in the region.
This job is not for 2070 Health
Building the Culture and Leadership Behind a New Kind of Mental Healthcare Platform
Why This Role Exists
Sukoon is building something rare - a mental healthcare system that is not only clinically strong, but deeply human, consistent, and scalable.
As we grow from ~100 to 1000+ beds, the single biggest risk is not capital or infrastructure. It’s people.
This role exists to ensure that as we scale:
- We don’t dilute care
- We don’t lose our culture
- And we build leaders faster than we build beds
Requirements
What You Will Be Responsible For
This is not a traditional HR role.
You will be responsible for building the human system that allows Sukoon to deliver great care - consistently, across multiple locations.
1. Defining and Protecting the Culture
You will shape what “great care” actually looks like in behaviour:
- How staff speak to patients and families
- How teams work together under pressure
- How leaders make decisions
And then ensure this shows up everywhere - not just in one flagship unit
2. Hiring People Who Actually Fit This Model
We are not just hiring for credentials.
We are hiring people who can:
- Handle complexity and emotional intensity
- Work in teams (not silos)
- Deliver high standards without losing empathy
You will build the engine that finds and selects these people - repeatedly.
3. Building Leaders, Not Just Teams
As we scale, we will need:
- Strong unit heads
- Confident clinical leaders
- Operators who can run facilities independently
You will identify, coach, and grow this leadership bench.
Because scale will fail without it.
4. Making Sukoon a Place People Want to Stay
Mental healthcare is demanding.
Burnout is real.
You will ensure:
- People feel supported, not stretched
- Good people stay and grow
- The environment remains serious, but humane
5. Creating Clarity and Accountability
Great culture is not “soft.”
You will help build:
- Clear expectations
- Honest feedback loops
- The ability to deal with underperformance early
So that high standards are maintained without confusion.
6. Working Hand-in-Hand with Operations
You and the Head of Operations will be tightly linked.
- They build the system
- You build the people who make it work
Together, you ensure that:
- Units run well
- Teams function well
- And patients get the care they deserve
Who This Role Is For
- This role is for someone who:
- Has built or scaled teams across multiple locations
- Understands that culture is not slogans - it’s behaviour
- Is comfortable working closely with clinicians and operators
- Can be both thoughtful and decisive
And most importantly:
Someone who believes that how people behave inside a hospital directly shapes patient outcomes
What Success Looks Like
- You walk into any Sukoon unit - and it feels the same
- Patients and families trust the people, not just the brand
- Unit leaders don’t need constant supervision - they step up
- Hiring gets easier because Sukoon has a reputation
- Good people stay, grow, and bring others with them
Benefits
Why This Role Matters
“If we get operations right, we can run hospitals.
If we get people right, we can build a system that truly changes lives.”
This is a chance to build the people engine behind one of the most ambitious mental healthcare platforms in the region.
