Head of PR & External Communications

Job description

ABOUT WISPR We're building the first voice interface a billion people use every day. Our first product, Flow, lets you talk instead of type anywhere on your computer or phone, and turns messy speech into polished text that is ready to send. It's scaled from $2M → $50M in ARR in under 12 months with millions of users and thousands of enterprise customers. How we think → https://wisprflow.ai/post/the-master-plan The team is still small enough that every person shapes what gets built. THE ROLE This is a communications architecture role, building, not just managing. The foundational disciplines, narrative development, relationship building, message architecture, media strategy, are table stakes. What we are hiring for is someone who can build the model that AI-native companies aspire to, and that does not yet fully exist. The old playbook, press releases, managed spokesperson quotes, quarterly media cycles, was designed for a world where information moved slowly and trust was conferred by institutions. That model does not work here. We are looking for someone who knows that and has a point of view on what replaces it. You will operate as a senior strategic partner, and own the communications function end-to-end: narrative, press, executive voice, owned content, cross-functional alignment, and issues management. You will build the team and the system as the company scales. WHAT YOU WILL OWN - Corporate narrative and positioning: message architecture, audience-specific narrative tracks, and the discipline to hold consistency across a fast-moving company - The communications system: editorial calendar, media strategy, agency management, and performance measurement - Maximizing for positive reach and positioning across the press and media channels we care about most - Executive communications: building a durable CEO voice across socials, podcasts, speaking, and long-form writing, as a repeatable system rooted in genuine conviction - Audience translation: distinct narrative tracks for developers, consumers, enterprise buyers, press, and recruits, each tuned in depth and frame of reference without diluting the substance - Understanding and building a targeted relationship with emerging media: podcasts, newsletters, streaming shows, creators that blur the lines between influencers and media. - Leverage automations to improve conventional PR workflows, reporting, dashboards, coverage tracking, competitive intelligence, etc. - Cross-functional partnership: embedded communications input in product launches, investor narrative, and partnership strategy - Competitive intelligence: a standing practice that informs narrative planning and keeps Wispr Flow ahead of the category conversation - Reputation and issues management: proactive scenario planning, rapid response, and the judgment to make the right call under pressure WHAT WE ARE LOOKING FOR - 10 or more years of communications experience, with meaningful time building programs and teams at high-growth technology companies - Range across narrative craft and distribution mechanics: you write well, you think in systems, and you do not outsource either - Demonstrated ability to translate technical complexity across multiple distinct audiences without losing substance for any of them - Business and financial fluency: you understand how positioning, growth narrative, and investor perception connect to communications strategy - Strong media relationships built on trust over time and a proactive news sense - Proven issues management judgment: you have handled something that mattered, under pressure, and made the right call - High agency, low ego: you ship, you give direct feedback, you are accountable for outcomes not outputs - AI-native in practice. WHY THIS MOMENT The companies that get communications right in this new world will not just have better press coverage. They will have built something more durable: a public understanding of what they are doing and why it matters that survives scrutiny, competitive noise, and the narrative chaos of a category being defined in real time. We are not looking for someone to manage the story we already have. We are looking for someone to build the model. If that is the problem you want to work on, we want to hear from you. LOGISTICS Location. About 60% of the team is in San Francisco and the rest are remote, mostly US-based. - If you're in SF: you'll be in the office most days. We think the best work happens in person. Most of the team is here five days a week, and a few do three or four days depending on family or long commutes. - If you're remote: we're open to remote for some roles. We fly remote teammates to SF for three to four days a month. Visa sponsorship. We sponsor visas: H1B, O1, EB1, L1, STEM + OPT, and more. We can't successfully sponsor for every role and every candidate, but if we make you an offer we'll make every reasonable effort, and we retain an immigration law firm to help. WHAT WE OFFER We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect: - Equity on employee-friendly terms, including extended exercise windows and a combination of ISOs and RSUs. Ask us for more details! - Health, dental and vision. We cover 100% of the premium on the Anthem Blue Cross Gold PPO, and 75% of premiums for dependents. (US only) - 401(k) with up to a 4% match. (US only) - Flexible time off and company holidays. - All meals in the office, plus commuter benefits and relocation reimbursement if you’re moving to San Francisco. - A high-spec laptop, monitor, and a whisper-friendly microphone. - Regular team events and off-sites. - 16 weeks of paid parental leave (12 weeks for non-birthing parent). The early days with a new baby matter more than anything we're doing here, and we want you to be present for them. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We’re designing how humans interact with AI, which makes representation even more important, and we strive to include a range of diverse perspectives on our team. We are committed to ensuring a fair and accessible interview process. If you need any accommodations or adjustments, please let us know.