Head of Product

Job description

HEADLINE: Job Title: Head of Product Reporting to: Chief Product & Technology Officer London - Hybrid-Working: 3 days in office, 2 days from home ABOUT THE ROLE: Are you passionate about using data, technology, and payments expertise to drive tangible customer value? We’re looking for an experienced and commercially minded Head of Product to lead the evolution of our optimisation and orchestration products, scaling them to the next level. You’ll operate at the intersection of Product, Data Science, and Commercial teams, translating analytical insights into measurable business outcomes for our customers and for APEXX. This role is ideal for someone who enjoys connecting complex technical capabilities with commercial value, inspiring cross-functional alignment, and ensuring optimisation becomes a core growth driver for the company. If you thrive on solving complex payment challenges, shaping intelligent optimisation products, and communicating value with clarity and conviction, we’d love to hear from you. WHAT YOU'LL BE DOING: Product Strategy & Commercial Ownership - Define and drive the long-term strategy and roadmap for APEXX’s Optimisation and Orchestration suite, ensuring clear differentiation and customer value. - Establish the commercial framework for optimisation, working with Finance, Sales, and Marketing to design value-based pricing models. - Lead the evolution of optimisation from a capability into a scalable product line, influencing its positioning, packaging, and monetisation. - Provide thought leadership across the organisation on the role of AI and data-driven optimisation in payments. Cross-Functional Collaboration & Delivery - Partner with Engineering and Data Science to develop AI/ML-powered optimisation features that improve authorisation, reduce cost, and drive measurable performance gains. - Work closely with Sales, Relationship Management, and Marketing teams to articulate product value and support commercial success across the portfolio. - Drive alignment across teams, ensuring strategic intent translates into customer-ready, high-impact product delivery. Customer Value, Growth & Commercial Enablement - Translate model performance and analytical insights into ROI-focused, commercially compelling narratives for customers and internal stakeholders. - Enable Sales and Relationship Managers to position and sell optimisation as a premium, value-generating product. - Be the Subject matter expert on Interchange and Scheme fee pricing and optimisation opportunities. - Partner with customers to identify where data, AI, and automation can unlock incremental efficiency, acceptance rates, or cost reduction. - Contribute directly to upsell and cross-sell opportunities, helping turn product performance into revenue growth. Product Excellence & Evidence Driven Decision Making - Define success metrics, experimentation frameworks, and governance around optimisation performance. - Promote strong product management discipline - discovery, validation, delivery, and measurement — across optimisation workstreams. - Use data and evidence to balance strategic ambition with operational focus, ensuring decisions are measurable and outcomes are sustainable. ABOUT YOU: - You've done this before: You have demonstrable experience in Product Management, with a proven record of leading and scaling complex, data-driven products with clear commercial outcomes. - You're commercially driven: Commercially astute, able to craft value propositions and communicate financial impact confidently to senior and external audiences. - You're an influencer: Natural influencer who can inspire cross-functional teams and align stakeholders around a common product vision. - You think big picture: Strategic yet hands-on, capable of operating at both portfolio and execution level in a fast-moving environment. GREAT TO HAVE: - You have domain knowledge: You have Deep understanding of payment transaction lifecycle, including authorisation, authentication (3DS), settlement, fraud, chargebacks, interchange and scheme fees. WHY JOIN US: You’ll help shape the future of payments optimisation at APEXX building products that directly impact merchant performance and profitability. You’ll work with talented teams across product, data, and engineering, driving measurable improvements in one of the most dynamic spaces in FinTech. You’ll have the opportunity to shape the strategic direction of optimisation products and influence product management practices across the team. COMPENSATION & BENEFITS: Great people deserve great rewards. We believe in recognising the impact you make with competitive compensation and benefits that support you both at work and beyond. Whether it's taking time to recharge, looking after your health, working from somewhere new, or investing in your growth, we've built a benefits package designed to help you thrive, because when our people do well, so does APEXX. 💰 Competitive Compensation: We offer competitive salaries that recognise your skills, experience, and the impact you make. 🏖️ Generous Time Off :Take the time you need to rest and recharge with annual leave, public holidays, and wellbeing-focused time away from work.25 days holiday plus bank holidays. We love birthdays! - additional paid holiday for your birthday (26 days). Holiday increases a day each year after 3 years and have the option to carry 5 days holiday over to the following year. 🌍 Work From Anywhere: Enjoy the flexibility to work remotely from eligible locations for up to 90 days per year, subject to our Work From Anywhere policy.* ❤️ Comprehensive Health Insurance: Your wellbeing matters. We provide comprehensive health insurance which includes optical & dental to help support you when it matters most. 🛡️ Life Insurance & Critical Illness Protection: Additional protection for you and your loved ones when it’s needed most. 👶 Enhanced Family Leave: Supporting you through life's biggest milestones with enhanced parental and family-friendly leave policies. 📈 Learning & Growth: We're invested in your development, with opportunities to learn, grow, and build a meaningful career at APEXX. WHO WE ARE & WHERE WE ARE APEXX is a global payment orchestration platform with teams across the UK & India, helping enterprise businesses simplify the complexity of payments. For more than a decade, we've been building technology that enables merchants to connect to the world's payment ecosystem through a single, scalable integration. Our platform gives businesses access to 200+ acquirers, 150+ alternative payment methods, and 10+ Buy Now, Pay Later providers, helping them optimise payment performance, improve acceptance rates, and expand into new markets with confidence. Trusted by leading global brands including Ryanair, TUI, Hotelbeds, CarTrawler, Avon, and Jet2, we're redefining enterprise payments by making them smarter, faster, and more reliable. As we continue to grow, so do the opportunities to make an impact. Whether you're building products, solving complex engineering challenges, or supporting the teams behind them, you'll play a meaningful role in shaping the future of global payments at APEXX. To learn more about APEXX and experience the dynamics of being part of our team, feel free to check out the provided media channels below: LinkedIn: https://www.linkedin.com/company/apexxglobal/ Instagram: https://www.instagram.com/apexx.global/?hl=en Main Website: https://apexx.global/ APEXX is an equal opportunities employer committed to encouraging equality, diversity, and inclusion among our employees and eliminating discrimination. We do not accept speculative CVs or candidate profiles from Recruitment Agencies.