Head of Product, AI

Job description

# **About Us** Leona is on a mission to empower everyone to take the best care of themselves, their patients, and their loved ones. We have an ambitious goal: to transform the way the world interacts with healthcare, because where you live shouldn't determine the quality of care you receive. For patients, managing your health should feel empowering, not intimidating. For doctors, we want to eliminate the administrative noise so you can focus on what matters most: delivering exceptional care. We're reimagining what it looks like for doctors to care for patients in an AI-first world — starting with a platform that streamlines doctor-patient communication via WhatsApp, acting as an AI clinical assistant that automates non-urgent tasks, surfaces what's urgent, and gives patients the convenience of reaching their care team 24/7. With bases in San Francisco and Mexico City, our team brings together years of experience scaling companies like Uber, Rappi, Modern Fertility, and Wonder across the US and Latin America. We're backed by a16z, General Catalyst, and Accel, and a remarkable group of angels including the founders of Nubank, Rappi, and Maven Clinic. If you're hungry to build 0-to-1, and roll up your sleeves to make magic, thrive in ambiguity, and care deeply about building a better future, this role might be the perfect fit for you. **The Role** We're looking for a Head of Product, AI to help shape the future of Leona. This is a high-ownership role for someone equally excited by product strategy and hands-on execution. You'll partner directly with the founders to sharpen product thinking, push roadmap decisions forward, and bring clarity and rigor to a fast-moving team. The ideal candidate is energized by ambiguity, deeply curious about the frontier of AI, and passionate about building products with intuitive user experiences. You have strong product taste, and instinctively know the difference between a product that works and one that genuinely delights. This is not a role for someone who prefers structure handed to them. You'll define it. **What You'll Do** - Partner closely with the founders on product strategy, roadmap, prioritization, and overall product direction - Help define AI-native user experiences that feel intuitive, trustworthy, and genuinely useful, abstracting away complexity so users never have to feel it - Talk to users constantly — doctors, clinical and administrative staff, and patients — to deeply understand pain points, behaviors, and unmet needs, then translate those insights into clear product decisions and shipped features - Stay deeply plugged into AI research, industry trends, and emergent applications, filtering signal from noise and applying it creatively to Leona's product - Navigate ambiguity head-on: form hypotheses, test them quickly, and update your approach when the data says you're wrong - Drive execution across engineering, design, operations, and leadership to keep the team aligned and moving fast - Work with growth to craft the story around new initiatives and drive successful product launches - Bring more communication, organization, and accountability to the product development process, while helping to build the product culture and operating rhythm of the company - Translate insights across cultures and markets, adapting product thinking for diverse healthcare contexts across countries in Latin America and beyond **What We're Looking For** - 3+ years of product management experience at an early-stage startup - Strong grasp of AI products, with experience working on an AI-first product - Excellent communication skills, with ability to translate between technical and non-technical audiences - Highly organized with the ability to manage multiple workstreams, prioritize effectively, and drive execution in a fast-paced environment - Strong product judgment, especially around AI-native user experiences - Comfortable operating with high ownership and relatively little structure — you create clarity, you don't wait for it - Strong sense of urgency and deep intrinsic motivation - Excited to spend significant time with users, building product instincts from the ground up - A passion for building - Fluent in English and Spanish **What to Expect** - **Autonomy & Responsibility**: You will own your time and efforts, prioritizing the activities that have the largest impact for the company - **Collaboration**: A small, talented team where everyone rolls up their sleeves. and has each other's backs 24/7 - **Growth**: Direct mentorship from founders with deep experience scaling technology companies - **Ambiguity**: We're early. The right answers aren't always obvious, and you will be responsible for navigating ambiguous environments and determining the best path forward - **Mission**: We care deeply about what we're building, which means we set aggressive goals and hold ourselves to them — this isn't a 9-to-5 - **Flexibility & Generous Benefits:** Unlimited vacation policy, health insurance, wellness benefits, unique team offsites (past examples include hot air balloon rides, cooking classes, and padel tournaments).