Head of Product & Business

Job description

We are looking for a Head of Product & Business to lead Diggspace, our SaaS platform focused on digital workplace transformation, internal communication, employee engagement, and Microsoft 365 adoption. This is a leadership role for someone who wants to combine product strategy, business growth, market positioning, customer insight, and commercial execution into a single coherent direction. You will be responsible for transforming market opportunities, customer needs, Microsoft ecosystem evolution, and business objectives into a clear product vision, a focused roadmap, and measurable business outcomes. Reporting directly to the leadership team, you will own the overall success of Diggspace across product, market, customer, and business dimensions. Working closely with engineering, sales, customer success, marketing, partners, and leadership, you will drive the next stage of Diggspace's growth while ensuring that product investments, customer value, market opportunities, and commercial priorities remain aligned. This is not a traditional Product Manager role. This is an opportunity to lead a growing SaaS business, influence strategy, shape market perception, and create meaningful impact on customers, partners, and the future of the product. Why this role is different Diggspace operates with a lean, high-accountability model where ownership matters more than hierarchy. As Head of Product & Business, you will have significant autonomy to shape product direction, business priorities, market positioning, growth initiatives, and customer value creation. You will be empowered to make decisions, challenge assumptions, and drive outcomes that directly influence the future of the product. At the same time, you will not be operating alone. You will work closely with a leadership team whose combined experience spans technology entrepreneurship, SaaS product development, business growth, digital transformation, marketing, communications, and the Microsoft ecosystem. Together, they bring decades of practical experience building and operation technology companies, launching and evolving software products, developing go-to-market strategies, building brands, scaling customer relationships, and helping organizations drive adoption and value from Microsoft-based workplace solutions. Their experience includes the creation and growth of both services and SaaS businesses serving enterprise customers across multiple markets, as well as leading communication, engagement, and change initiatives within complex organizational environments. On a quarterly basis, you will present product, customer, commercial, and strategic progress to the leadership team, gaining access to valuable experience, strategic guidance, constructive challenge, and mentorship while maintaining clear ownership of execution and results. This combination of autonomy, accountability, and access to experienced leadership creates a unique opportunity for someone looking to accelerate both their impact and professional growth. Tasks What you will do: Product Strategy & Leadership Define and evolve the Diggspace product vision. Own roadmap priorities, balancing customer value, business impact, technical constraints, and market opportunities. Translate strategic goals into clear product outcomes and initiatives. Drive product prioritization decisions based on measurable business and customer impact. Make final recommendations on roadmap priorities, scope decisions, and major product trade-offs. Validate product outcomes through adoption, engagement, retention, and business impact metrics. Ensure alignment between business goals and product investments. Work closely with engineering to ensure focus, quality, and execution excellence. Business Growth & Commercial Strategy Own Diggspace growth objectives together with leadership. Drive initiatives that contribute to revenue growth, retention, expansion, and long-term customer value. Review pipeline performance, forecasts, customer health, expansion opportunities, and churn risks. Contribute to pricing, packaging, and commercial strategy decisions. Identify and develop strategic partnerships and ecosystem opportunities. Ensure that product strategy supports sustainable SaaS growth. Market Positioning & Go-to-Market Define positioning, messaging, and market differentiation. Shape Diggspace's narrative around employee engagement, digital workplace transformation, Microsoft 365 adoption, organizational alignment, and the future of work. Support sales and marketing activities with clear value propositions and strategic messaging. Monitor customer needs, market trends, competitors, and Microsoft ecosystem developments. Represent Diggspace in strategic customer, partner, analyst, and market conversations. Customer & Partner Leadership Maintain close engagement with customers and partners to understand needs, challenges, and opportunities. Transform customer insights into product and business priorities. Support strategic customer conversations and executive stakeholder engagement. Act as escalation point for sensitive customer, product, or reputational matters. Ensure a strong customer experience as the business scales. Governance & Leadership Exposure Lead monthly business, product, and customer performance reviews. Present quarterly business and product reviews to the leadership team. Share progress, challenges, opportunities, roadmap evolution, and growth initiatives. Leverage the experience and perspective of senior leaders with extensive experience in building, scaling and operating businesses. Contribute to strategic discussions regarding growth, market expansion, partnerships, investment priorities, and business evolution. Maintain ownership of execution while benefiting from regular strategic guidance and executive-level feedback. Requirements What we value Relax! There is no such thing as the perfect candidate. We value people who bring different experiences, perspectives, and strengths. We are more interested in your ability to learn, adapt, lead, and create impact than in checking every box. That said, we believe this role could be a great fit if you have: Experience in B2B SaaS product leadership, product management, business leadership, or go-to-market strategy. Strong understanding of SaaS growth drivers, including acquisition, adoption, retention, expansion, pricing, and customer value. Ability to connect product decisions with business outcomes. Experience working with enterprise customers and complex stakeholder environments. Strong strategic thinking combined with execution capability. Excellent communication, storytelling, and presentation skills. Customer-centric mindset and commercial awareness. Strong analytical and decision-making capabilities. Ability to thrive in a lean, fast-moving environment with high ownership. Fluency in English and Portuguese. Microsoft 365 experience is highly valued Diggspace is deeply connected to the Microsoft ecosystem and helps organizations maximize the value of Microsoft 365 investments. For that reason, we place particular value on candidates who bring experience, knowledge, or genuine interest in areas such as: Microsoft 365 SharePoint Online Microsoft Teams Microsoft Viva Employee Experience platforms Internal Communications Digital Workplace solutions Employee Engagement initiatives Change Management and Adoption programs Organizational Transformation Microsoft partner ecosystems You do not need to be a Microsoft technical specialist. However, candidates who understand how organizations use Microsoft 365 to improve communication, engagement, productivity, and employee experience will have a significant advantage. Experience working within Microsoft partners, Microsoft-focused consultancies, Modern Work practices, Employee Experience initiatives, digital workplace programs, or Microsoft 365 adoption and change management projects will be considered a strong differentiator. You will probably enjoy this role if you Want to lead a product and not just manage a backlog. Enjoy combining product, business, customer, and commercial perspectives. Like making decisions and taking ownership of outcomes. Are motivated by growth, impact, and continuous learning. Enjoy working directly with customers and understanding real business problems. Believe that great products emerge from a deep understanding of both market needs and business realities. Are curious about the future of work, employee experience, AI, and digital workplace transformation. Want to help organizations create more engaging, aligned, and productive workplaces. About Diggspace Diggspace is a SaaS platform that helps organizations create engaging digital workplaces that increases Microsoft 365 adoption, improving communication, collaboration and knowledge sharing. By combining content, business context, employee experience, and AI-powered capabilities, Diggspace helps organizations create stronger alignment, higher engagement, and better execution at scale. About Create IT Create IT is a technology company with more than 20 years of experience delivering innovative digital solutions and software products. We are people-focused, collaborative, flexible, and driven by innovation. We invest in learning, certifications, knowledge sharing, and professional development because we believe great companies are built by people who continuously grow. We value curiosity, ownership, teamwork, and the willingness to continuously improve both ourselves and the products we build. What we offer The opportunity to lead and shape a growing SaaS product with real market traction. Significant autonomy and ownership over product and business decisions. Direct exposure to experienced business and technology leaders. The opportunity to influence product strategy, commercial growth, and market positioning. A collaborative, informal, and low-ego working environment. Flexible working arrangements. Continuous learning and professional development opportunities. Access to Microsoft-focused expertise, customers, partners, and innovation initiatives. The opportunity to help define the future of employee engagement and digital workplace transformation. Interested? If this sounds like the kind of challenge you are looking for, we would love to hear from you. Send us your application and tell us why you believe you could help shape the future of Diggspace.