Head of Product Operations

**About the Company** At Future Secure AI, we're building something genuinely new — and we're looking for people bold enough to build it with us. We work at the frontier of AI, tackling big, real-world problems for global enterprises across multiple industries, armed with state-of-the-art technology and a culture that prizes courage, rigor, and relentless curiosity. Our BRAVER values aren't just words on a wall — they describe the kind of people we are and the standard we hold ourselves to every day. Our leadership team is entrepreneurial, experienced, and accessible, with an open-door policy that means you'll never be just a number here. We invest seriously in your growth because we know our success depends on yours. If you're ready to work alongside some of the brightest minds in the industry, push into uncharted territory, and do work that genuinely matters, Future Secure AI is the place for you. **About the Role** Future Secure AI is looking for a Head of Product Operations to build the operating system across our product, engineering and architecture functions. Reporting to the Chief Product Officer, you will act as the coordination layer across all three platform functions, creating the visibility, cadence and decision discipline that allows the broader platform organization to operate as a coherent unit. You will directly manage four specialist functions: Product Analytics, Market Intelligence, Quality & Standards, and GTM Enablement. This is a senior leadership role — you are building and running a function, not operating as a senior individual contributor. **Responsibilities** - Own the weekly prioritization cadence and monthly product and platform update rhythm across Product, Engineering and Architecture, coordinating cross-functional roadmap reviews with GTM, Delivery and executive stakeholders - Build and own a single intake process for product-related asks, ensuring requests are classified, routed and tracked across all relevant categories, with clear visibility of roadmap work, operational items, customer exceptions and executive trade-off decisions - Maintain the product decision log, tracking open trade-offs, risks, dependencies and escalation points so decisions are visible, current and communicated to the right audiences - Support Product and Engineering in maintaining a capacity-backed roadmap view, surfacing engineering, delivery and customer dependencies that affect roadmap confidence - Own product portal governance, ensuring GTM guidance, capability status, intake links and roadmap updates remain current and coordinated - Prepare concise update packs for founders, EVPs and leadership forums, ensuring business priority, customer urgency, engineering capacity and delivery impact are visible in decision-making - Directly manage four specialist leads across Product Analytics, Market Intelligence, Quality & Standards and GTM Enablement, setting direction, hiring, developing and holding the team to a high standard of output - Represent the Product Ops function in cross-functional leadership forums across Product, Engineering and Architecture **Minimum Qualifications** - 7+ years in Product Operations, Product Management, Strategy & Operations, Chief of Staff, Program Operations or a comparable operating role - Proven people management experience, with a track record of directly managing a team and building function capability over time - Experience working in complex B2B SaaS, platform, cloud, AI, infrastructure or enterprise software environments - Demonstrated ability to build and run operating cadences across product and engineering organizations - Strong stakeholder management experience across Product, Engineering, GTM, Delivery and executive teams - Excellent written communication and decision-documentation skills - Able to create structure without adding unnecessary process or bureaucracy **Preferred Qualifications** - Experience standing up intake, prioritization or roadmap governance processes from scratch - Familiarity with developer platforms, AI platforms, enterprise SaaS or workflow and orchestration products - Experience working in high-growth scale-up environments with changing priorities and high ambiguity - Familiarity with product portals, road mapping tools, Jira, Azure DevOps, Confluence, SharePoint or similar **Why Join Us?** - A high-performance culture - State-of-the-art technology - Experience world-class leadership - Scale of impact and purpose - A competitive salary and a huge growth trajectory - Work with the best in the industry - Flexible work environment - Diversity and creativity ***Disclaimer**: We do not wish to be contacted by recruitment agencies. Our hiring process is managed in-house and the best way for candidates to express interest is by applying with your resume through our company website.* ## Future Secure AI Privacy Policy At Future Secure AI, we are committed to protecting your privacy and adhering to the principles of the General Data Protection Regulation (GDPR) and the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). Our [Privacy Policy](https://career.futuresecure.ai/privacy-policy) outlines how we collect, use, share, and protect your personal data when you visit our website at [](http://www.futuresecure.ai/) (the "Website") and use our services.