Head of Product - Platforms , Reliability and Quality

Job description

About Netwealth Netwealth isn't just a company. We're shaping the future of wealth in Australia. Our award-winning platform and NextGen technology empower advisers and investors to achieve more, and we're proud to be recognised as one of Australia's most innovative FinTech businesses. Since 1999, we've grown rapidly by challenging the status quo. We move fast, think big, and stay agile. Free from unnecessary bureaucracy so we can deliver smarter solutions for our clients and create real impact. But what truly sets us apart? Our people. We're a team of curious, optimistic and courageous individuals who collaborate to make life better for more Australians. We value authenticity, and agility, and we believe in creating an environment where you can do your best work, grow your career, and feel part of something meaningful. If you're looking for a place where your ideas matter, where innovation is celebrated, and where you can help shape a brighter financial future, join us at Netwealth. Some opportunities are about maintaining what already exists. This isn't one of them. At Netwealth, we're redesigning how technology works from the ground up. We're creating a new Platform, Reliability & Quality function that becomes the foundation every engineering team builds on, allowing great ideas to move faster, more safely and with less friction. This role sits at the heart of that transformation. We're looking for a product leader who sees platforms not as infrastructure, but as products. Someone who loves solving problems for technical customers and believes the best engineering experience is one where the secure, compliant and reliable path is also the easiest path. IMAGINE YOUR FIRST YEAR You'll partner with engineering, reliability, quality, infrastructure and security leaders to shape the platform that hundreds of engineers rely on every day. You'll define the roadmap, influence priorities, champion adoption and help create the golden paths that make great software delivery feel effortless. You'll help turn reliability into a product feature, quality into a self-service capability, and developer experience into something teams genuinely advocate for. You'll balance immediate engineering challenges with the longer-term vision of a platform that scales with Netwealth's ambitions. Most importantly, you'll have the opportunity to build something new. Not just improve a platform, but define how platform product management looks at Netwealth. WHY THIS ROLE MATTERS Technology is a critical part of Netwealth's future. As we've grown, complexity has grown with us, and we're intentionally investing in the foundations that allow innovation to compound. We believe reliable platforms, embedded quality, clear ownership and exceptional developer experience create the conditions for our teams to do their best work. This role helps make that vision real. You'll own product decisions across platform capabilities spanning cloud, infrastructure, developer experience, observability, CI/CD, quality engineering, test data, self-service tooling and more. You'll decide what we build, why it matters, how success is measured and whether it delivers meaningful outcomes for our engineering community. WHAT YOU'LL BE DOING - Defining and evolving the product strategy and roadmap for Netwealth's engineering platform. - Building strong relationships with engineers and leaders to deeply understand their challenges, workflows and opportunities. - Driving adoption of platform capabilities through research, insight and continuous discovery. - Partnering with Reliability Engineering and Observability teams to embed reliability into the way we build. - Shaping quality engineering as a self-service capability that empowers teams. - Making evidence-based build, buy or blend decisions that deliver measurable value. - Building and growing a high-performing product management practice within a highly technical environment. - Translating regulatory and risk requirements into practical platform capabilities that engineers actually want to use. ABOUT YOU You have spent years working where technology, product and engineering intersect. You understand developer platforms, cloud-native environments and modern software delivery practices. You've seen the impact great internal products can have on engineering velocity, reliability and satisfaction, and you know that adoption is often the most important measure of success. You'll likely bring: - Strong expertise in technology, including significant platform or technical product leadership experience. - Expertise treating internal platforms as products, with clear ownership, service levels, roadmaps and adoption metrics. - Strong understanding of cloud, infrastructure, DevOps, containers and continuous delivery. - Knowledge of reliability engineering practices including SLOs, error budgets and incident management. - Expertise working with engineering leaders to solve complex organisational and technical challenges. - A collaborative leadership style that influences through credibility, evidence and relationships rather than hierarchy. - Expertise leading and developing product managers and technical product teams. Why you might be interested - Opportunities to build a platform product function within a ASX Fintech from the ground up don't come along often. - influencing how engineers work is a unique and rewarding challenge with support from Melbourne based Exec and leadership team. - If you're energised by platform thinking, developer experience, reliability and meaningful technology transformation, we'd love to hear from you. Life At Netwealth At Netwealth, we believe a fulfilling career is built on growth, balance, and belonging. Our people are our greatest strength, and we’re committed to supporting you at every stage of life because when you thrive, so do we. We're proud to be recognised as one of Australia's top 5 companies for Career Development (endorsed by WORK180). From further education and diverse training opportunities to strong support for internal mobility. Your career can grow here. Our flexible hybrid model supports balance, with just 4 days in the office each fortnight. When you’re in, you’ll enjoy working from one of our modern, thoughtfully designed spaces across Australia – including our state-of-the-art Melbourne CBD office. All locations feature contemporary facilities to make your day comfortable, and in Melbourne, you’ll also enjoy perks like end-of-trip amenities and daily breakfast to make your commute easier. We offer benefits designed for your wellbeing and personal development, including; - Family-friendly support: Paid parental leave and a fully funded school holiday program - Wellness perks: CU Health (virtual healthcare), income protection, flu shots, wellness weeks, retail discounts and financial wellbeing services - A vibrant culture: social events, trivia nights, and corporate sports - Employee Resource Groups: LGBTQIA+, DAWN (Development and Accelerating Women at Netwealth), Culture Group and Carers Group - Community Impact: Paid volunteering and our Netwealth Impact Group We're proud of our inclusive and diverse workforce and encourage everyone to bring their genuine selves to work. It's one of our core values. We're committed to equity and inclusion through our gender equality, disability, LGBTQIA+, wellbeing and cultural initiatives. And we're certified by WORK180, Family Friendly Workplaces and Great Places to Work. If you're excited by the opportunity but don't meet every requirements, we still encourage you to apply. Research shows people often hesitate unless they tick every box. We value potential and passion just as much. Need adjustments during the recruitment process? Contact us at talent@netwealth.com.au Apply now and help us shape a brighter financial future!