Head of Professional Channel

Job description

About Signify Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond. At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career. Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world. More about the role Job Summary The Head of Professional Channel (Commercial Leader) is accountable for business performance within the assigned region. This role drives market share and sales growth, customer excellence, and organizational transformation in Philippines in line with Signify global strategy. Key Areas of Responsibilities Translates global ambitions into regional or business-specific priorities, in order to achieve financial and operational targets, including sales, margin, working capital, etc. Builds and maintains top-to-top relationships with strategic customers, partners, and key stakeholders. Drives market share gains, portfolio mix improvement, and cost efficiency. Promotes partnerships with ecosystem players — distributors, integrators, specifiers, and digital partners — to strengthen market positioning. Drives commercial excellence and productivity across sales, marketing, and customer operations. Owns customer satisfaction, brand preference, and Net Promoter Score (NPS) improvement across all channels. Drives adoption of digital tools and data insights to improve sales effectiveness, forecasting, and service quality. Ensures commercial governance, risk management, and compliance with company policies and regulatory standards. Oversees all commercial operations in the business or cluster, ensuring alignment, speed, and efficiency. Leverages digital systems and tools to strengthen process transparency and accountability Ensures rigorous operational cadence — including financial planning, forecasting, funnel management, customer visits, and performance reviews of the organizations reporting to the Commercial Leader. Optimizes organizational design to balance agility, scalability, and cost effectiveness. Drives capability building across commercial, technical, and digital domains. Provides regular coaching and feedback to its direct reports. Ensures full compliance with corporate governance, company policies, Integrity Code and health & safety standards. Represents the company in industry associations, government forums, and public platforms, enhancing Signify’s brand and reputation. Critical Experiences Master's degree in Business Administration, Sales, Marketing, Engineering, or a related field, providing a robust foundation in commercial strategy, leadership, and business acumen. Extensive experience in the B2B Sales Ecosystem in the Philippines , with a proven track record of driving revenue growth, building strategic partnerships, and navigating the unique dynamics of the local market. At least 15 years of progressive experience in commercial leadership roles, encompassing P&L ownership, market strategy development, execution, and managing complex customer relationships across diverse industries. Demonstrated expertise in people management , with hands-on experience leading and aligning multidisciplinary teams in sales, marketing, and technical domains to achieve organizational goals in a collaborative and results-driven environment. Strong background in managing complex sales cycles , including consultative selling approaches and solution-based strategies tailored to high-value customers and corporate accounts. Relevant certifications in sales management, commercial strategy, or digital transformation, validating expertise in driving innovative initiatives and achieving competitive advantage in evolving market landscapes. Everything we’ll do for you You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our 27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together. Come join us, and together we can light up the future.