Head of Sales & Commercial Operations – Mobility

Job description

ABOUT THE COMPANY Mogo Kenya is a CBK - licensed lender that started operations in Kenya in 2019. Since then, we have disbursed 40B KES across Kenya, and this year celebrated financing 500,000+ smartphones across East Africa. We are a fast-growing and ambitious organization, sitting within the Eleving Group, a global fintech operating consumer lending across 17 countries. In East Africa, Mogo provides asset-backed products to underserved customers across Kenya, Uganda, Tanzania, and Zambia. Our vehicle financing business - covering motorbike (boda-boda) financing and car logbook loans - is one of our largest asset-backed product lines, delivered through a national sales network. We are looking for a Head of Sales / Commercial Operations Manager to lead the operational engine behind it. ABOUT THE ROLE The Head of Sales – Mobility Business leads the commercial and sales engine behind Mogo Kenya's vehicle financing portfolio, spanning both motorbike (boda-boda) financing and car logbook loans. The role owns sales performance, network growth, and operational execution across a national network of 90+ branches, translating commercial strategy into disciplined, scalable execution that delivers volume, asset quality, and profitability. The role leads a large, geographically distributed sales organization — branch and field sales teams, dealer and agent partnerships, sales support, logistics, and inventory — and holds full accountability for commercial outcomes and operational performance across the network. WHAT YOU WILL DO Key deliverables (core mandate) - Own the sales strategy and commercial performance of the vehicle financing business across both motorbike (boda-boda) financing and car logbook loans. - Lead, motivate, and develop a large distributed sales force across 90+ branches, setting clear targets, accountability structures, and performance standards. - Drive sales volume, conversion, and portfolio growth across the network while maintaining asset quality and disciplined underwriting at point of sale. - Build and manage partnerships with dealers, agents, and ecosystem partners to grow origination channels and extend market reach. - Work closely with Business Analysts and IT teams to implement and continuously improve automated sales and operational processes within the proprietary ERP system. - Own and execute branch network expansion across Kenya, identifying new locations and scaling the point-of-sale footprint based on data and operational readiness. - Monitor, analyze, and interpret commercial results, making timely, data-driven decisions to drive sales performance and operational efficiency. Operations, inventory & risk - Oversee day-to-day sales operations, logistics, and inventory management across the branch network to ensure stock availability and efficient asset flow. - Own the sales operations governance framework, ensuring compliance, control effectiveness, and risk discipline across the sales value chain. - Manage commercial and credit risk at the point of sale, balancing growth velocity with portfolio quality and risk appetite. - Set standards for asset maintenance, valuation, recovery, and resale to optimize unit economics and drive repossession turnaround and recovery outcomes. Performance, capability & cross-functional leadership - Own sales enablement and readiness, ensuring onboarding, training, and performance standards support sustained productivity across branches. - Own the sales performance framework, including targets, KPIs, dashboards, forecasting, and executive reporting. - Partner with IT, Product, Risk, and Marketing to scale automation, improve data quality, and align execution with commercial priorities. WHAT WE’RE LOOKING FOR Experience & leadership - Bachelor’s degree in Business Administration, Marketing, Operations, Engineering, or a related field. - 6+ years’ experience in sales, commercial operations, distribution, or asset-backed businesses, with at least 3 years leading large or distributed sales teams. - Experience operating in high-growth, high-complexity environments with large, geographically distributed sales networks. - Proven track record of delivering sales targets and growing market share across a multi-branch or multi-channel network. Commercial & analytical capability - Strong commercial acumen with a clear understanding of how sales execution drives revenue, margin, and capital efficiency. - Advanced analytical and decision-making capability; comfortable working with data, trade-offs, and ambiguity. - Strong working knowledge of ERP systems and sales performance reporting. WHAT WE OFFER - A results-oriented bonus system. - Housing allowance and periodic flights back to the home country. - Relocation support (flights, visas). - Health insurance.