Head of Solutions Engineering

Job description

The AI orchestration of your wildest imagination. n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact. Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve: - Cultivated a community of more than 650,000 active developers and builders - Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects - Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register. We’re in a defining moment of an incredible journey. Come and build with us. ABOUT THE ROLE 🎯 Your goal will be to build and lead a world-class, AI-native Solutions Engineering organisation that enables n8n to win, deploy, and expand increasingly complex enterprise customers. To make that happen, you’ll set the strategy, strengthen our technical sales motions, and develop the team that connects our customers, go-to-market organisation, partners, and product teams: WHAT YOU’LL BE DOING DEFINING THE FUTURE OF SOLUTIONS ENGINEERING - Build upon and own the global Solutions Engineering strategy, organisational design, and roadmap for the next stage of n8n’s growth. - Build a clear vision for how the organisation should evolve across mid-market, enterprise, partner, and post-sales motions. - Translate that vision into a practical sequence of priorities that balances immediate business needs with where n8n needs to be in the short-medium term future. - Design scalable and AI-native ways of working that increase the team’s impact without relying solely on additional headcount. BUILDING SCALABLE CUSTOMER AND PARTNER MOTIONS - Establish differentiated playbooks for scaled mid-market engagements, complex enterprise sales cycles, strategic accounts, partner-led opportunities, and post-sales deployments. - Raise the quality of technical discovery, validation, pilots, and solution design so customers are ready to reach production successfully after signing. - Create repeatable one-to-many experiences that allow Solutions Engineers to focus their time on the highest-value and most technically complex opportunities. - Ensure partners and global systems integrators have the technical enablement, materials, and support they need to deliver successful customer outcomes. DEVELOPING A HIGH-PERFORMING GLOBAL TEAM - Lead a global Solutions Engineering organisation of approximately 15 people (including 2 Team Leads) and prepare the team to scale significantly as n8n grows. - Coach and develop our existing frontline leaders, helping them become stronger people managers, technical leaders, and strategic business partners. - Define what great performance looks like across each Solutions Engineering motion and equip the team with the training, tools, and feedback needed to achieve it. - Stay close enough to the work to coach through complex engagements, remove obstacles, and help the team execute while the organisation continues to mature. SHAPING COMPANY AND PRODUCT STRATEGY - Represent Solutions Engineering as a senior member of the global sales leadership team, bringing a clear technical and customer perspective to strategic decisions. - Act as a key connection between go-to-market and Product, translating field insights into technically credible and actionable feedback. - Partner closely with Sales, Customer Success, Partnerships, Product, Product Marketing, and Engineering to improve the full customer lifecycle. - Help prioritise the capabilities required to make new products and features demonstrable, deployable, and production-ready for global enterprises. REQUIREMENTS MUST HAVES - 🧭 Senior strategic leadership: You have led a Solutions Engineering, Sales Engineering, or Solutions Architecture function and can operate as a peer within a senior sales leadership team. - 🛠️ Strong technical foundation: You can engage credibly with highly technical teams and customers across APIs, integrations, architecture, security, deployment, and enterprise systems. - 📈 High-growth scaling experience: You have helped evolve a Solutions Engineering organisation through a period of rapid growth, increasing complexity, and meaningful organisational change. - 🏢 Complex enterprise experience: You understand how to support sophisticated, multi-stakeholder sales cycles and large deployments within global organisations. - 🔄 End-to-end customer perspective: You have deep pre-sales expertise alongside meaningful exposure to post-sales, partner, or services-led technical engagements. - 👥 Organisational development: You have designed team structures, operating models, and playbooks while coaching managers and developing high-performing technical teams. - 🤝 Cross-functional influence: You have worked closely with Product and Engineering and can translate customer requirements into clear, technically grounded insights. - 🤖 AI curiosity: You actively explore how AI and agentic ways of working can transform customer solutions, team productivity, and the future of Solutions Engineering. - ⚡ Adaptability and ownership: You’re comfortable moving between long-term strategy and hands-on execution in a fast-changing environment where not every process has already been built. - 🌱 Values-led leadership: You lead with humility, integrity, and low ego, creating an inclusive environment where talented people can do their best work. NICE-TO-HAVES - 🌐 Open-source experience: You have worked within an open-source or community-led company and understand how community adoption shapes enterprise growth. - 🚀 Product-led growth: You have experience connecting a product-led motion with assisted, enterprise, and strategic sales motions. - 🌍 Global leadership: You have managed distributed teams or supported customers across multiple regions and time zones. - 📊 Segment breadth: You have designed distinct Solutions Engineering approaches for mid-market, enterprise, and strategic customer segments. n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. We can sponsor visas to Germany; for any other country, you need to have existing right to work. Our company language is English. You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35). Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future. BENEFITS - Competitive compensation 💸 – We offer fair and attractive pay. - Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity. - Work/life balance 🏖️ – We work hard but ensure you have time to recharge: - Europe: 30 days of vacation, plus public holidays wherever you are. - US: 20 vacation days, 8 sick days, plus public holidays wherever you are. - Health & wellness 🩺 – - Europe: We provide benefits according to local country norms.* - US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage. - Future planning 💰 – - Europe: We provide pension contributions according to local country norms.* - US: 401(k) retirement plan with a 4% employer match. - Financial security 🛡️ – - Europe: We provide benefits according to local country norms.* - US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones. - Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills. - A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it! - Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description. - Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about. - Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang. * Country-specific details are provided in your contract.