Ihre Rolle
The role is to manage and develop the customer service team in an international environment.
Planning- Customer Demand planning
- Capacity Planning
- Material/MRP Planning
Demand and Forecast Management- Annual budget fulfillment and 12 months rolling forecast
- Improve forecast accuracy
Inventory Management- Define inventory trategies ( safety stock, stocking policies)
- Optimize inventory levels, turnover and obsolescence risk
- Reduce inventory capital
Process Standardization & Optimization- Implement best practices and continuous improvement initiatives
- Eliminate inefficiencies and manuel work
Team Leadership & Development- Lead and develop planning teams ( demand, supply, material planners)
- Foster a high-performance and collaborative culture
Performance Management (KPIs) Define, monitor, and improve key KPIs:
- Service Level / OTIF (On-Time In-Full)
- Forecast Accuracy
- Inventory Turns / Days Inventory Outstanding
Drive performance reviews and corrective actions
Ihr Stärken
- Completed training / studies in business administration or comparable
- At least three years of professional experience as a department manager in the field of logistics
- Business fluent in German and English (written and spoken)
- Knowledge in building up internal sales team
- Experience in coordinating and organizing multi level teams
- Extensive understanding of the request management from customers of the industry
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- Hands-on mentality
- Ability to work in a team, intercultural competence, presentation and management skills
- Dynamic, independent personality
- Motivational and leadership skills
- Strong interpersonal skills
- Strong communication and conflict management skills
- Customer-oriented with negotiation skills
- Results-oriented, analytical, strategic thinking and planning skills
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Darauf können Sie sich freuen
Become part of an internationally active organization and make an active contribution to the development of the company with your ideas and experience. We offer a corporate culture in which it is a pleasure to contribute ideas, energy and initiative. You can expect exciting tasks, performance-related pay, regulated working hours/flexitime and a pleasant working atmosphere. In addition, well-equipped workplaces with the appropriate technical equipment are a matter of course for us.
What we offer:
- Company bonus (voluntary)
- 40 hours per week
- 30 days’ annual leave
- 1 day’s special leave for every 5 years’ service
- Opportunities for further training
- Celebration of work anniversaries, birthdays, etc. (including vouchers)
In addition to our general conditions
- A corporate culture where it’s enjoyable to contribute ideas, energy and initiative
- A rapidly growing company offering scope for creativity
- Exciting roles and performance-related pay
- An international working environment with exciting projects
- A pleasant working atmosphere and supportive teams
- Company events
- Structured, role-specific and tailor-made onboarding plans
- Well-equipped workstations with modern technical equipment
Let’s talk - Ihr Ansprechpartner
Jason Rogowski - HR Business Partner
