Health Experienced Associate Engagement Ambassador

Job description

Industry/Sector Not Applicable Specialism Managed Services Management Level Associate Job Description & Summary The Opportunity Join our Acceleration Center Buenos Aires and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day. As a Healthcare Professional - Engagement Ambassador - Exp Associate, you will play a pivotal role in supporting client engagements and projects within our Advisory practice. You will be part of a dynamic team that focuses on risk management, helping clients navigate complex challenges and develop strategies to manage risk effectively. This role offers the chance to engage directly with clients, providing valuable insights and solutions that drive their success. As an Associate, you will focus on learning and contributing to client projects while developing your skills and knowledge to deliver quality work. You will be exposed to clients to learn how to build meaningful connections, manage and inspire others, and grow your personal brand by deepening your technical knowledge of firm services and technology resources. You will be expected to anticipate the needs of your teams and clients, embrace ambiguity, ask questions, and use these challenges as opportunities for growth. In this role at PwC Acceleration Center Buenos Aires, you will have the opportunity to develop your skills in a fast-paced environment, taking ownership of your work and consistently delivering quality results. You will engage in research, participate in project tasks, and develop a deeper understanding of the business context and how it is changing. Responsibilities - Managing HCPs, HCOs, patients and pharmaceutical stakeholders both pre-and-post engagement, providing high-quality, white-glove interactions - Addressing external expert onboarding challenges, supporting the issuance of contracts as needed, and facilitating redline requests and escalations - Handling complex external expert inquiries with a high degree of care and follow through, supporting invoice/payment queries and answering business owner questions - Supporting client engagement and contributing to risk management projects - Participating in compliance advisement and oversight to maintain ethical standards and confidentiality - Reviewing contracts and identifying contractual risks to mitigate potential issues - Handling confidential information with discretion and adhering to business ethics - Collaborating with teams to enhance communication and active listening skills - Engaging in feedback sessions to improve personal growth and adaptability - Utilizing knowledge of master agreements to support client needs and objectives - Developing skills in contractual risk mitigation and compliance advisement - Building meaningful client connections and learning to manage and inspire others What You Must Have - At least a Bachelor's degree - At least 2 years of experience in life science meetings and events, pharmaceutical, device or healthcare setting working with HCPs, HCOs or patients - Understanding of HCP engagement compliance and regulatory environment both domestically and internationally - Oral and written proficiency in English required What Sets You Apart - Familiarity with advanced Excel, HCP engagement software, and CRMs - Excelling in compliance advisement and oversight - Handling confidential information with discretion and business ethics - Reviewing contracts and mitigating contractual risks - Demonstrating active listening and accepting feedback - Supporting client engagement in healthcare managed services - Adapting to fast-paced environments with reliability and teamwork - Developing skills in risk management and client support Understand the importance of have a correct information management Knowledge of Information Security and Data Protection Correct Information Security Management All qualified applicants will receive consideration for employment at PwC without regard to ethnicity; creed; color; religion; national origin; age; disability; neurodiversity; sexual orientation; gender identity or expression; marital; or any other status protected by law. PwC is proud to be an inclusive organization and equal opportunity employer. Travel Requirements Not Specified Job Posting End Date