Healthcare Account Manager (Facility Partnerships & Referrals)

Phoenix Med Health is a healthcare management services organization (MSO) that builds and operates high-performing medical practices. We focus on growth, operational efficiency, and technology to expand patient access and improve care delivery. Our teams work directly with partner practices across operations, revenue cycle, business development, and infrastructure—driving real, measurable outcomes in the field. We move fast, hold a high bar, and prioritize people who take ownership of their work. **Healthcare Account Manager (Facility & Referral Networks)** ## **Overview** This role is employed by **Phoenix Med Health (MSO)**, a healthcare management organization supporting medical practices across operations, growth, and technology. You will work directly on behalf of **Active Vital Care ()**, a mobile, multi-specialty medical provider delivering in-home care to patients across assisted living facilities, group homes, and private residences. We’re hiring someone to **own and grow our referral network** across assisted living facilities, group homes, home health agencies, hospice, and other healthcare partners. This is a **growth-focused role** responsible for driving patient volume through strong, consistent relationships. ## **What You’ll Do** - Own and grow relationships across **facilities, home health agencies, hospice, and other referral sources** - Represent **Active Vital Care in the field** as the primary point of contact - Drive **consistent patient referrals and new patient registrations** - Conduct **regular in-person visits** to partners - Identify and onboard **new referral partners** - Track outreach, referrals, and pipeline activity in CRM - Coordinate internally with scheduling, clinical, and operations teams - Resolve issues quickly and maintain strong partner satisfaction - Continuously increase **referral volume per account** ## **What We Actually Care About** - You know how to **turn relationships into referrals** - You’re comfortable managing **multiple referral channels** (facilities, agencies, etc.) - You build trust quickly with both **clinical and administrative stakeholders** - You follow up relentlessly and **own your pipeline** - You think in terms of **growth, volume, and accountability** ## **Requirements** - 2+ years in **healthcare account management, business development, or referral management** - Experience working with **facilities, home health, hospice, or similar referral environments** - Comfortable being **in the field regularly** - Strong communication and relationship management skills - Highly organized with the ability to manage a **high-volume partner pipeline** ## **Nice to Have** - Existing relationships with **local facilities or agencies** - Experience with **CRM tools and EMRs** - Understanding of the **Medicare / senior care landscape** ## **How Success is Measured** - Growth in **active referral partners** - **Monthly new patient volume** - Referral activity per partner - Retention and engagement of key accounts --- ## **Compensation** - hourly rate + performance incentives tied to **referral growth and account performance** If you’re looking for a role where you can take ownership, contribute to real growth, and work alongside a team focused on execution, we’d like to hear from you. Apply directly through this posting. If there’s a strong fit, our team will reach out with next steps.