Healthcare Area Manager North East

Job description

Job Title Healthcare Area Manager North East Location Asda House (Fieldbased) Employment Type Full time Contract Type Permanent Hours Per Week 37.5 Salary Competitive salary plus benefits Category Regional Management (RLA) Closing Date 15 October 2026 Field Based – The North East Are you an experienced retail or operational leader with a passion for coaching and developing teams to deliver outstanding customer service and operational excellence. Do you relish working in a fast-paced environment with an eye to commercial performance. Are you looking for a career defining role as we embark on the biggest change to Asda’s healthcare operations. The role of the Healthcare Area Manager is to manage our Optical and Pharmacy instore departments, ensuring they are safe, legal and profitable. The Healthcare Area Manager will become the subject matter experts in Pharmacy & Optical operations, overseeing the implementation of the corporate strategy through direct line management of our Healthcare Professionals. You will help to support the development of divisional and regional operational strategies, driving the delivery of the defined Optical and Pharmacy KPIs by creating robust action plans, coaching through to implementation and holding your team accountable in meeting performance outputs. As Healthcare Area Manager, you will identify further opportunities for growth across the Optical and Pharmacy business through regular performance reviews with an eye for changes in the local market. The Healthcare Area Manager will be responsible for completing regular commercial and compliance focused visits across their Optical and Pharmacy units, identifying areas of opportunity, seeking resolution or escalating to stakeholders as appropriate. Managing through the line all the end-to-end resourcing process to ensure our Optical and Pharmacy departments are there to best serve and delight our customers. This includes managing resourcing KPIs include conducting contract base reviews, professional recruitment, management of employment costs and facilitation of locum management and performance feedback. You will be a key business partner to both the Optical and Pharmacy Superintendents, liaising with stores teams to assist in risk assessing and completing actions assigned in any incident review. This role has a number of stakeholders at all levels both internal and external. The Healthcare Area Manager needs to be adaptable in communication styles and credible in delivery managing a broad range of experience and qualifications About You We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves. As the Healthcare Area Manager, you will have the freedom and autonomy to create plans and coach store teams to deliver in role. Essential Skills: An inspirational leader with a demonstrated history of coaching and managing change. Commercial acumen with a proven track record of interpreting data, delivering commercial and operational KPIs Ability to prioritise and manage timelines, working in a fast-paced environment Previous leadership experience, managing teams through the line with a retail or operational background Desirable Skills: Previous Area/Field management experience across retail or healthcare backgrounds An understanding and knowledge of the subject matter area This role is field based for which the Healthcare Area Manager is expected to be regionally mobile within a defined geographic area across our retail regions, working to provide weekend cover on a rota basis. Everything you'll love To ensure we balance moments where we know we need to collaborate together and the need for flexibility, Asda has a hybrid way of working with a minimum 3 days a week in one of our Home Offices. Over and above this, each area of Asda may have additional requirements which may require spending more days in the office, visiting suppliers, stores or depots. You will also get an excellent benefits package including: Discretionary company bonus Company pension up to 7% matched Company Car allowance of £5,700 15% colleague discount in store and online Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas. Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves