Healthcare Industry Reporter and Storyteller

Job description

COMPANY DESCRIPTION Today, when you go to your doctor and get referred to a specialist (e.g., for sleep apnea), your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often specialists and medical services are overwhelmed with referrals and the painstakingly manual process it takes to qualify your referral prevents them from getting around to it on time, or sometimes at all. Tennr prevents these delays and denials by making sure every referral gets where it needs to go, with the right info, at the right time. Powered by RaeLM™ Tennr reads, extracts, and acts on every piece of patient information so providers can capture more referrals, slash denials, and reduce delays. ROLE DESCRIPTION One of the ways Tennr’s marketing team connects with and helps create value for our various audiences is by providing them with novel, useful information and analysis. We’re looking for a new member of the team to take on this responsibility fully. Because each audience segment is unique and nuanced, and because the situation facing each audience segment is rapidly changing, we need someone who can treat these situations with journalistic curiosity. You’ll spend a lot of your time talking to members of the healthcare industry, including but by no means limited to Tennr’s customers and prospects, to find out what today’s important stories are. You will be responsible for researching, understanding, and distilling the relevant information necessary to tell those stories. And finally, you will enjoy complete ownership over the ways in which we package and deliver those stories for our audiences. This is technically content marketing, but its goal is entirely limited to creating value for our audience members—none of our content “sells.” It’s more like a reporting job with a focus on feature writing that just happens to be at a SaaS company. You'll have support for design, distribution, and web development, but you'll own both the substance of your stories and the results. We’re in it for the long game, but we also move extremely fast, so we’re looking for someone who can hustle and keep up. RESPONSIBILITIES - Identify stories and opportunities for Tennr to produce helpful material for our audiences - Research topics and interview sources to thoroughly understand the situation and information you’re writing about - Deliver content across news, educational resources, data storytelling, industry analysis, or market analysis—basically, anything you think our audiences will be interested in - Help support Tennr’s content needs outside of your core storytelling responsibilities, including running occasional webinars and helping prepare speakers for talks at conferences - Join us in-person four days a week at our spacious office in Hudson Square (with the fifth day remote-optional) CANDIDATE QUALIFICATIONS - A writer who’s obsessed with craft and clarity - An experienced journalist with at least 3 years’ experience at a newspaper, industry publication, or other media company - A curious person who needs to know the whole story and who isn’t afraid to do truly deep research - A college graduate, or someone with enough additional comparable journalism experience to replace the degree - Someone who thinks it’s rude to expect audiences to read AI-generated work - Ideally, someone whose prior reporting experience (or other work experience) has focused on some aspect of healthcare, especially through the lens of business Application materials - Resume - Optional cover letter, but only if it explains why you want this specific role. WHY TENNR? - Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact. - Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure - Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system. - Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office 4 days/week - Free lunch! Plus a pantry full of snacks. BENEFITS - Beautiful new office at 345 Hudson Street - Unlimited PTO - 100% paid employee health benefit options - Employer-funded 401(k) match - Competitive parental leave