Healthcare Operations Team Lead (Tuas)

Job description

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: The candidate will be key point of contact for our customers to fulfil orders as well as to liaise with the warehouse to ensure that shipments are processed timely and accurately. All candidates will be analytical and customer service oriented. Job Responsibilities Supervise a team of warehouse staff in performing daily warehouse activities, inbound and outbound, returns and inventory control Plan and prioritize work assignments for the team to ensure optimal workflow and productivity Conduct periodic cycle count activities and ensure all inventories are properly managed with 100% stock accuracy Effective communication with up and down-stream stakeholders, e.g., clients, carrier broker and internal supporting functions Follow up with customer inquiry and provide information about services, products and orders status Investigate and resolve all customer concerns in a timely manner Ensure compliance on security, health & safety practice/guidelines and quality Maintenance of overall cleanliness and tardiness within the warehouse Perform other tasks as assigned Job Requirements Possess a Degree/Diploma in Supply Chain or any related disciplines Min. of 3 years of relevant working experience in Contract Logistics/Healthcare industry Good knowledge of MS office, SAP and Warehouse Management System Demonstrate g ood problem solving, interpersonal skills and leadership qualities Proven ability to work well independently as well as in a team Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.