Healthcare Professional - Onboarding Specialist

Job description

Industry/Sector Not Applicable Specialism Managed Services Management Level Associate Job Description & Summary The Opportunity Join our Acceleration Center Buenos Aires and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day. As a Healthcare Professional - Onboarding Specialist, you will play a pivotal role in guiding new clients through the onboarding process, confirming a seamless transition and fostering strong initial relationships. Within our Advisory practice, you will be at the forefront of delivering tailored solutions that align with client needs in the Health Services sector. As an Associate, you will focus on learning and contributing to client engagement and projects while developing your skills and knowledge to deliver quality work. You will be exposed to clients to learn how to build meaningful client connections, manage and inspire others, and grow your personal brand by deepening your technical knowledge of firm services and technology resources. In this role at PwC Acceleration Center Buenos Aires, you will support senior staff, engage in research, and participate in project tasks. You will develop basic skills and knowledge, respond effectively to diverse perspectives, and use a broad range of tools and techniques to generate new ideas and solve problems. This position offers a unique opportunity to understand the broader objectives of your project or role and how your work fits into the overall strategy, all while contributing to the dynamic and fast-paced environment of the Managed Services network. Responsibilities - Handling administrative coordination for HCP engagements, including data entry, portal onboarding support, HCP tiering, and Conflict of Interest documentation completeness checks - Working with internal teams to confirm timely, accurate, and compliant onboarding of HCPs, escalating exceptions as needed and maintaining readiness for engagement - Supporting client onboarding processes within the healthcare sector - Handling confidential information with care and professionalism - Engaging in active listening to understand client needs - Demonstrating intellectual curiosity to enhance understanding of risk and compliance frameworks - Participating in client support activities to address and resolve inquiries - Utilizing teamwork skills to contribute to a collaborative work environment - Validating that all engagement documentation adheres to industry standards and regulations What You Must Have - At least a Bachelor's degree - At least 1 year(s) of experience in HCP engagement operations, compliance, or medical affairs support - Working knowledge of Reltio, Veeva, Interactions Hub, or similar CRM/ HCP engagement systems - Understanding of fair market value tiering, COI management, license verification and debarment/exclusion screening processes - Oral and written proficiency in English required What Sets You Apart - High attention to detail, data accuracy, and ability to manage multiple onboarding cases simultaneously - Demonstrating intellectual curiosity in healthcare risk management - Excelling in client support within health services - Handling confidential information with precision - Engaging in active listening and communication - Adapting to fast-paced environments with flexibility - Collaborating effectively in team settings - Embracing feedback for continuous improvement Understand the importance of have a correct information management Knowledge of Information Security and Data Protection Correct Information Security Management All qualified applicants will receive consideration for employment at PwC without regard to ethnicity; creed; color; religion; national origin; age; disability; neurodiversity; sexual orientation; gender identity or expression; marital; or any other status protected by law. PwC is proud to be an inclusive organization and equal opportunity employer. Travel Requirements Not Specified Job Posting End Date