Healthcare Safety and Security Officer, Multiple Locations, Varied Shifts

Job description

Primary Location: University Hospital - UMC Address: 530 South Jackson Street Louisville, KY 40202 Shift: Job Description Summary: UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center. With more than 12,000 team members—physicians, surgeons, nurses, pharmacists, and other highly skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day. We are hiring for multiple locations: Mary and Elizabeth Hospital UofL Hospital Jewish Hospital South Hospital Ambulatory Locations Shifts: 6a-6p/6p-6a 7a-7p/7p-7a Must have a valid driver's license and High School Diploma. Job Description: As a Healthcare Safety and Security Officer, you will serve and safeguard UofL Health campuses while ensuring a safe and comfortable healing environment for patients, visitors, and employees. A Healthcare Safety and Security Officer detects and prevents any suspicious activity, observe and reports incidents, and provides customer service in a friendly and professional manner. The Healthcare Safety and Security Officer responds to emergencies, calls for services, and conducts their behavior and performance in a professional manner. Essential Functions: Observe and remain vigilant for signs of crime, disorder, hazard, and unusual activity. Patrol on foot, bicycle, or via a vehicle to check for unsafe conditions, blocked entryways, security violations, mechanical problems, and unauthorized individuals. Sound alarms or calls for police, fire department, or EMS in case of fires, medical emergencies, criminal activities, or presence of unauthorized persons. Respond to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, or inclement weather with calm urgency. Provide customer service to our UL Health by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities. Respond to incidents and critical situations in a calm, problem solving manner. Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by UL Health location. Orally and physically de-escalating individuals and situations, as needed. Inspect all security devices and fire control equipment. Screen patients, visitors, and employees to expedite their admittance to the facilities. May also include patient escort, patient watch, provide safety escort, assist and/or transport deceased to morgue. Must be able to use respiratory protection equipment and tight-fitting respirators according to OSHA standards. *Medical and Religious waivers may be granted on a case-by-case basis. Shift Length (in hours): Shift length will vary by location. 8hr, 10hr, and 12hr shifts # Shifts/Week: 5-8hr shifts/wk, 4-10hr shifts/wk, 3-12hr shifts/week Overtime Required: ☐ Infrequently ☒ Sometimes ☐ Often ☐ n/a (exempt position) Other Functions: As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. UofL Health will consider qualified applications with criminal histories in a manner consistent with applicable laws and UofL Health standards. As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law. Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment *A valid unrestricted driver’s license will be required Maintains compliance with all company policies, procedures, and standards of conduct. Complies with HIPAA privacy and security requirements to always maintain confidentiality. Performs other duties as assigned Additional Job Description: Education and Experience Be at least 18 years of age. Verifiable High School Diploma or GED (Certificates of Completion not acceptable) As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. UofL Health will consider qualified applications with criminal histories in a manner consistent with applicable laws and UofL Health standards. As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law. Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment *A valid unrestricted driver’s license will be required for driving positions only. Must successfully complete the UofL Health- Safety, Security, and Emergency Preparedness Training program. Job Competency: Knowledge, Skills, and Abilities critical to this role: Observe and remain vigilant for signs of crime, disorder, hazard, and unusual activity. Patrol on foot, bicycle, or via a vehicle to check for unsafe conditions, blocked entryways, security violations, mechanical problems, and unauthorized individuals. Orally and physically de-escalating individuals, as needed. Inspect all security devices and fire control equipment. Screen members, visitors, and client employees to expedite their admittance to the facility. Respond to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, or inclement weather with calm urgency. May also include patient escort, patient watch, provide safety escort, assist and/or transport deceased to morgue. Language Ability: Must be able to communicate effectively in both verbal and written formats. Reasoning Ability : Able to critically think through complex patient situations, process improvements, evidence-based practice, and emergency situations. Able to assist others in developing clinical reasoning skills. Computer Skills: Basic understanding of computers to operate surveillance cameras, door access systems, fire alarm systems, intrusion alarms, and panic alarms. Must be able to prepare reports. Additional Responsibilities: Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times. Maintains confidentiality and always protects sensitive data. Adheres to organizational and department specific safety standards and guidelines. Works collaboratively and supports efforts of team members. Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff, and the broader health care community.