Healthcare Sales Specialist

Job description

myPlace Health is built around a simple but powerful belief: older adults deserve the support they need to live safely, independently, and with dignity in their own communities. As a PACE (Program of All Inclusive Care for the Elderly) organization backed by SCAN Group, myPlace Health brings together customized medical care, social activities, and daily support for participants and their families – all under one roof. Our centers are more than healthcare facilities. They are vibrant community hubs where participants are known by name, valued, and supported as whole people. Behind that experience is a dedicated, interdisciplinary team working together to coordinate care, remove barriers, and improve quality of life for some of the most medically and socially complex populations. For employees, myPlace Health offers the opportunity to do deeply meaningful work in a highly collaborative setting. Team members are encouraged to contribute innovative ideas, and grow alongside a mission that prioritizes compassion, respect, and impact. The result is a culture where people feel connected—to their colleagues, their participants, and the communities they serve. At myPlace Health, work is more than a job. It’s a shared commitment to honoring what matters most. Are you passionate about creating meaningful connections and empowering the underserved communities of Los Angeles County? As an Healthcare Sales Specialist (internally known as a Outreach Specialist) with myPlace Health, you’ll play a vital role in helping frail older adults live independently and maintain a high quality of life. In this dynamic role, you’ll engage with community partners, build impactful relationships, and educate individuals, families, and caregivers about the transformative benefits of the PACE (Program of All-Inclusive Care for the Elderly) program. Your work will directly support our mission of enabling seniors to thrive in their homes and communities. If you’re driven to serve, inspire, and create lasting change in the lives of others, we’d love for you to join our team! Responsibilities: Foster Meaningful Connections: Build and nurture relationships with healthcare professionals, providers, community-based organizations, senior housing communities, post-acute facilities, and senior centers to encourage referrals to the myPlace Health PACE program across Greater Los Angeles . Partner for Success: Collaborate closely with Enrollment Specialists to ensure a smooth, respectful, and welcoming enrollment process for prospective participants and their families. Engage the Community: Organize and host community events and deliver compelling presentations to share the life-changing benefits of the PACE program with prospective participants, families, caregivers, and community partners. Drive Predictable Growth: Support monthly outreach activity and referral goals by generating qualified leads and strengthening referral pathways throughout Greater Los Angeles . Keep Us Connected: Maintain accurate, timely records of outreach activities, partner engagement, and lead status in CRM software to ensure a seamless flow of information. Champion Compliance: Follow DHCS and CMS regulations and myPlace Health policies with care and precision to uphold the integrity of our marketing and outreach practices. Plan for Growth: Develop and implement thoughtful quarterly marketing plans designed to generate qualified enrollments and expand awareness of the PACE program across Greater Los Angeles . Be Present in the Community: Attend community and healthcare events to promote the PACE program, strengthen relationships, and grow our referral pipeline. Innovate and Improve: Continuously explore new opportunities to refine and elevate referral processes, outreach strategies, and community engagement activities. Embrace Flexibility: Be open to supporting occasional evening and weekend events as needed to meet community needs. Support Organizational Growth: Take on additional responsibilities as needed to contribute to the success and growth of myPlace Health. We seek Rebels who are curious about AI and its power to transform how we operate and serve our members. Actively support the achievement of myPlace's Vision and Goals. Other duties as assigned. Qualifications and experience: Proven Experience: Demonstrated success in healthcare or enrollment sales, with a strong track record of generating business-to-business or business-to-customer referrals. Knowledge of Eligibility Processes: Experience working with state and county eligibility workers to support enrollment efforts. Tech-Savvy: Familiarity with CRM software is a plus, though not required—we’re happy to provide training! Passion for Service: Previous experience working with frail and aging populations, showcasing your compassion and commitment to enhancing their quality of life. Self-Starter Attitude: A highly motivated individual who thrives with minimal supervision and takes initiative to achieve goals. Educational Background: A bachelor’s degree in healthcare, Business Administration, Marketing, or a related field is preferred but not mandatory—equivalent experience is warmly welcomed. Driving Requirements: A valid California driver’s license, reliable personal transportation, a good driving record, and auto insurance are required to support travel within the community. Language Skills: Bilingual proficiency in a language commonly spoken in Los Angeles (such as Spanish, Korean, Cantonese, Mandarin, or Vietnamese) is highly valued but not required. Community-Focused Role: This position is primarily field-based, working in vibrant community settings such as government offices, resource centers, senior centers, tiny home communities, and other areas ideal for generating referrals. Hybrid Role: This position offers a hybrid schedule, balancing time between in-office responsibilities and field-based outreach in the South Los Angeles market. Tuberculosis Screening Policy To ensure the health and safety of our members, if you are selected for this position, your job offer with SCAN will be contingent on providing proof of Tuberculosis screening upon hire or providing proof of a negative screening within the last year. If you have a disability/medical reason or sincerely held religious belief that prevents you to provide information required in this policy, SCAN will initiate and engage in the interactive process to evaluate what, if any, reasonable accommodations may be available. What's in it for you? Base salary range: $70,304 to $78,043 per year An annual employee bonus program Medical, Dental, Vision coverage Generous paid-time-off (PTO) 11 paid holidays per year, plus 1 additional floating holiday Excellent 401(k) Retirement Saving Plan with employer match. Robust employee recognition program Robust Wellness Program Tuition reimbursement An opportunity to become part of a team that makes a difference to our members and our community every day! #LI-BB1