Healthcare Security Officer - West Auckland/North Shore

Job description

Red Badge Group is seeking vigilant, professional individuals to join our Healthcare Security team on Auckland's North Shore & West Auckland, roles may include day or night shifts. Help ensure a safe, supportive environment for patients, visitors, and staff at leading healthcare facilities. If you’re motivated by making a meaningful impact, value teamwork, and thrive in overnight roles, we want to hear from you. Key Responsibilities: Provide a reassuring and visible security presence throughout healthcare premises during night shifts. Welcome and assist patients, visitors, and staff with empathy, professionalism, and respect. Monitor entry and exit points, conduct routine patrols, and support access management. Respond promptly and calmly to emergencies, alarms, incidents, and requests for assistance. Accurately record incidents, health and safety risks, and security breaches, upholding confidentiality at all times. Support de-escalation of challenging situations and maintain a safe environment for all. Collaborate effectively with healthcare teams and emergency services as needed. Contribute to compliance with site-specific health and safety procedures and Red Badge Group standards. Roster: Rotating roster on an 8-week rotation, a roster published months in advance Shifts are from either 8am to 8pm or 8pm to 8am Working no more than 4 days in a row Work 7 days per fortnight If working the weekend - work the whole weekend or have the whole weekend off Must be fully flexible to work the rotating roster What We’re Looking For: Calm, mature, and compassionate approach when supporting people in sensitive situations. Excellent oral communication, active listening, and strong interpersonal skills. Proven reliability for overnight and weekend work – punctual, professional, and well-presented. Safety-focused, decisive, and capable of problem-solving under pressure. Previous security experience (healthcare setting advantageous, but not required). Ability to conduct active patrols and respond promptly to all incidents across a large site. Hold a current Certificate of Approval (COA) or be eligible to obtain one. Minimum age of 18 years and eligibility to work in New Zealand. Must have a Full New Zealand Drivers License and reliable transport. Commitment to maintaining respectful, inclusive, and supportive workplace culture. Willingness to commit to at least 2 years in Healthcare Security. Clean criminal conviction record. Benefits of Working with Red Badge Group Competitive hourly rates and weekly pay. Ongoing security industry training, upskilling, and personal development opportunities. Clear career pathways, with potential to move into in-house positions Supportive, values-driven work environment celebrating diversity and inclusion. Comprehensive site induction and training Regular staff recognition, team-building events, and awards. How to Apply: If you have a passion for safety, service, and community, and want to build your career in healthcare security, submit your application today. We encourage applications from individuals of all backgrounds. Red Badge Group is an equal opportunity employer committed to providing a safe and inclusive workplace for everyone.