Healthcare worker

Job description

JOB HOURS Flexible, depending on the needs of the business 16 – 40 hours per week JOB PURPOSE To look after the physical, emotional, cultural and social needs of the Clients using a person centred approach To observe and promote the Client’s choice, independence, dignity, privacy, fulfilment and other rights To create and maintain good professional relationships with Clients, their family and friends and other stakeholders To actively support other Care Workers To adhere to all regulatory and statutory obligations and Caring Hand’s policies, procedures and guidelines To actively market Caring Hands and promote a positive, personal and professional profile, ensuring the good reputation of Caring Hands at all times JOB RESPONSIBILITIES Care provision To provide personal care and support to Clients with a wide range of needs, illnesses and disabilities To know and understand the care and support of the Client To undertake the tasks detailed in the Client’s care and support plan using a person centred approach and in the least intrusive way To encourage the independence and motivation of the Client and not foster dependent behaviour To provide input into the care and support plans of Clients by regularly feeding back to the Field Care Supervisor To assist Clients getting up in the morning and going to bed at night To assist Clients to wash, bath and shower To assist Clients to dress and undress To assist Clients to look after their skin, teeth, hair and nails To assist Clients with toileting, continence management and personal hygiene To assist Clients with their medication at the agreed level of support and as detailed in their Medication Care Needs Assessment To prepare food and drink for the Client, being aware of the Client’s choice, likes/dislikes, nutritional needs and cultural requirements To provide light general household domestic duties, including housework and laundry, as detailed in the care plan or instructed by Management To use manual handling equipment safely and correctly To take responsibility for the safe handling of property and equipment belonging to the Client To maintain good communication and develop effective working relationships with Clients To provide companionship to the Client, actively talking and listening to them about their interests To help the Client to maintain contact with their family and friends To accompany the Client on trips into the community To assist the Client to manage their personal affairs To ensure as safe as possible the living environment for the Client, whilst respecting the Client’s choice and rights Recording and Reporting To maintain detailed accurate records in respect of care and medication support given and tasks undertaken To regularly read care and support plans, acknowledging changes To protect the confidentiality of all information relating to the Client and not divulge information to anyone who is not authorised to receive it To promptly report to the office or Out of Hours Care Coordinator any issues concerning the care, support, well being or behaviour of the Client and update records accordingly To continue to monitor where concerns have been reported and recorded To recognise the signs of abuse and immediately report abuse or suspected abuse to a Manager To report any complaints to the office or Out of Hours Care Coordinator To contact the office or Out of Hours Care Coordinator if running late General To dress appropriately, wearing uniform and using personal protective equipment provided by Caring Hands To seek out best practice and look at innovative ways to improve the quality and efficiency of service delivery To attend and participate in regular Care Worker team meetings and any other relevant meetings To attend in house and external training pertinent to the role of Care Worker To ensure completed weekly timesheets are submitted on time To observe all health & safety rules and take reasonable care to promote health and safety of self and others and raise any concerns to the Field Care Supervisor To aim to ensure everyone has equal treatment and equal access to services and employment Any other duties requested by Senior Management, which are within the scope of the post