Healthcare Workforce Navigator - Wilton, Rockland, Lewiston, or Augusta

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State’s career page and indicate on the application that they have previously worked for the State. . Position Title: CareerCenter Consultant Healthcare Workforce Navigator Location of Position: Rockland, Wilton, Lewiston, Augusta depending on successful candidates Position: CareerCenter Consultant Job Class Code: 0723 Grade: 20 Professional Technical Salary: $20.68 - $28.88/Hour Opening Date: September 3, 2026 Closing Date: September 18, 2026 Job Summary: YOU can be the connection that helps Maine’s healthcare workforce grow stronger and more resilient. Join the Maine Department of Labor as a CareerCenter Consultant in the Rural Healthcare Transformation Project and play a vital role in supporting frontline healthcare workers and the employers who depend on them. In this dynamic position, you will connect healthcare employers, incumbent and separated workers, and community partners to training opportunities that upgrade occupational skills, build essential competencies, and advance career pathways. You will determine program eligibility, guide clients in creating Maine Job Link accounts, enroll participants in the program, refer both businesses and job seekers to the Maine Apprenticeship program, coordinate with training providers, issue vouchers, and process invoices for tuition, fees, books, and support services. Using strong communication, organization, and collaboration skills, you will ensure funding supplements existing resources and that each client receives coordinated, high-quality support to promote career advancement, recruitment, and long-term workforce retention in Maine’s healthcare sector. What you will do: Assess customer interests, aptitudes, skills, and employment readiness to support vocational planning and identify appropriate career pathways and connect customers to employment opportunities, training programs, and supportive services aligned with individual goals and labor market demand. Provide comprehensive case management, including consultation, referrals, and coordination of services to address barriers and support employment, reemployment, retention, and long-term career advancement. Utilize electronic data systems to accurately enter, manage, and track participant information, services, enrollments, credential attainment, and employment outcomes. Promote workforce programs, services, and training opportunities to job seekers, employers, and community partners through outreach, workshops, presentations, job fairs, and other public events. Provide guidance and technical assistance to individuals and employers in accessing workforce system platforms, completing applications, and utilizing available programs, benefits, and services. Engage and collaborate with employers, education providers, and community partners to identify workforce needs, align services, and expand employment and training opportunities. Develop and manage work-based learning opportunities, including apprenticeships, internships, and on-the-job training, and coordinate related training contracts and agreements. Manage training-related processes, including authorizations, documentation, vendor coordination, invoice processing, and expenditure monitoring to ensure compliance and timely payment. What Knowledge, Skills, and Abilities needed: Ability to understand, explain, and apply applicable rules, regulations, policies, procedures, paperwork, and terminology. Knowledge of programs and resources that have a compliance or eligibility component. Ability to interview and counsel diverse customer base. Ability to communicate verbally and in writing effectively. Minimum Qualifications: (Entry level knowledge, skills, and/or abilities may be acquired through, BUT ARE NOT LIMITED TO, the following coursework/training and/or experience.) Any combination of education and/or work experience that demonstrates competency in: · Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively working with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences, effectively communicates and works with coworkers as team members. · Customer/Quality Skills : Anticipates, monitors, and meets the needs of customers and responds to them in an effective, appropriate manner. Demonstrates commitment to identifying customers’ apparent and underlying needs and continually seeks to provide the highest quality service and product to all customers. · Accountability Skills: Holds self accountable for measurable high-quality, timely, and cost-effective results. Determines objectives and sets priorities. Accepts responsibility for own actions and decisions. Accountable to own development including learning necessary job knowledge and associated laws, rules, and policies. Identifies and participates in learning opportunities. Complies with established control systems and rules. · Planning/Organization Skills: Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals for self and strategies to achieve them. Using flexibility and resiliency skills, appropriately and effectively adjusts work, plans and priorities to changing circumstances. Monitors own progress and evaluates outcomes. Preferred Qualifications: Demonstrated skills: Experience with the workforce development system and/or employment services in Maine Knowledge of the rural health workforce landscape of Maine or prior work experience in healthcare industry Experience with implementing health care workforce programs or initiatives Providing customer service Working with electronic databases and document management systems Proficiency with Microsoft Teams, Word, Outlook, and Excel, and experience utilizing Interpreter Services Contact Information: Questions about this position should be directed to: Benefits of working for the State of Maine: No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including: Work-Life Balance – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave. Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($11,857.68-$13,950.24 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State. Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements . Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value). Retirement Plan – The State of Maine contributes 14.06% of pay to the Maine Public Employees Retirement System (MainePERS), on behalf of the employee. Gym Membership Reimbursement – Improve overall health with regular exercise and receive up to $40 per month to offset this expense. Health and Dependent Care Flexible Spending Accounts – Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses. Public Service Student Loan Forgiveness – The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office . Living Resources Program – Navigate challenging work and life situations with our employee assistance program. Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receive forty-two (42) consecutive calendar days of fully paid parental leave . Additional, unpaid leave may also be available, under the Family and Medical Leave Act . Voluntary Deferred Compensation – Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions. State employees are eligible for an extensive and highly competitive benefits package , covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness . Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time. There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role. As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics. If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request. Thinking about applying? Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your experience and passion set you apart. If you require a paper application, please download and print one HERE . If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.