Heat Pump Sales Engineer

Job description

**Electric Air** is building a modern home climate company. We install heat pumps across the Bay Area and have developed our own heat pump product platform, Redwood, designed around simpler retrofits, thoughtful design, and a better homeowner experience. Electric Air combines: - real-world HVAC operations - product development - software and technology - design and branding - customer experience **What to expect** As a Heat Pump Sales Engineer, you'll guide homeowners to select the right heat pump systems tailored to their unique needs, prioritizing customer satisfaction over sales targets. You'll develop a strong foundation in heat pump technology, ductwork, and general construction, while consistently delivering exceptional service across phone, email, and in-home consultations. You'll also gain hands-on, practical experience by working closely with our installation teams on real-world projects. This role is a unique blend of technical expertise and customer-centric service, ensuring every customer enjoys a seamless, informed, and high-quality experience from start to finish. **What you’ll do?** - Build and manage a project pipeline for residential heat pump installations. - Lead the full sales cycle: client outreach, needs assessment, proposal development, closing deals, and providing after-sales follow-up to ensure customer satisfaction. - Conduct detailed system assessments, estimating appropriate equipment based on heating and cooling loads, electrical panel compatibility, spatial constraints, and installation finishes. - Prepare and present accurate, high-quality proposals, addressing custom requirements and complex scenarios. - Support strategic initiatives such as market analysis, policy advocacy, and go-to-market planning focused on heat pump and home energy technologies. **What You'll Bring:** - 3-5 years of experience in sales and/or engineering roles. - Proven experience in sales, business development, or technical advisory roles within the HVAC, building services, or solar and battery energy sectors. - Eagerness to understand heat pump systems and their application. - Strong skills in customer relationship management. - Excellent analytical skills for evaluating potential options for homeowners. - Outstanding communication skills, capable of effectively articulating technical concepts to a varied audience. - Proficiency in English, both written and spoken. - Willingness to travel as required to meet business objectives. - Commitment to fostering a positive work environment aligned with our core values and mission. **Benefits and Perks:** - Competitive salary with performance-based incentives. - A comprehensive benefits package includes health, dental, and vision insurance. - Professional development opportunities through workshops, courses, and conferences. - Participation in a dynamic and supportive team committed to positively impacting the environment and communities we serve.