[High Growth/Global Startup] Operation Manager

Job description

## 🌍 **About Hopae** At **Hopae**, we're building the world's most trusted digital identity platform — private, secure, and built for real life. We believe identity should be in your control — not locked behind outdated systems or centralized gatekeepers. Our product, Hopae Connect, lets businesses verify real people across borders through a single API — no need to build country-by-country integrations themselves. Our technology powers instant, privacy-first verification across fintech, credentials, supply chain, and gaming — for IDV providers, e-signature platforms, and enterprises who need identity to just work, everywhere. Backed by top global investors, Hopae operates across **Seoul, Paris, Luxembourg, and San Francisco**, bringing together exceptional talent from over 10 nationalities. We move fast, think globally, and build products that define the future of identity. ## 💡 Why You’ll Love It Here - **Global DNA:** Work with exceptional peers across Seoul, Paris, and San Francisco - **High Impact:** Build technology shaping the global trust and identity landscape - **Ownership Culture:** No micromanagement — full trust, full accountability - **Elite Standards:** Work fast, learn fast, and grow with world-class peers - **Inclusive & Respectful:** 10+ nationalities, diverse perspectives, one vision - **Growth Mindset:** Access mentorship, leadership visibility, and continuous learning ## **🎯 What You Will Do** - **Design and build AI-powered workflows** that automate entity compliance tracking, deadline monitoring, document routing, and intercompany agreement management across 20+ jurisdictions - **Own the global entity infrastructure** — incorporation pipelines, banking setup, director management, registered agent renewals, and annual filing calendars - **Create the single source of truth** for all entity data, replacing scattered tools with a centralized, always-current system - **Prioritize ruthlessly** — identify the highest-leverage bottlenecks, build solutions that matter most, and know what not to build - **Support executive decision-making** with fast, structured research and project execution on high-priority initiatives - **Establish ops policies and documentation** that let a lean team scale without adding headcount 🧠 **Who You Are** - You have **3+ years in operations, legal ops, or business management** — ideally in a fast-scaling startup or tech company - You think in **systems**, not tasks — you're not satisfied until the process runs without you - You're comfortable **building with AI tools** — you've used or are eager to work with tools like Claude, automation platforms, or agent frameworks to eliminate manual work - You can **navigate ambiguity** — you don't wait for perfect information to start building - You have **strong financial and compliance literacy** — budgets, intercompany agreements, and multi-jurisdiction filing requirements don't intimidate you - You **communicate with precision** — your output is always clear, structured, and easy to act on - You're **fluent in Korean and English** — written and verbal ## ⚡️ **Fast Facts** - 💰 **$13.5M+ raised** from top global investors - 📦 **2.6M+ downloads** of our sd-jwt-js library - 🌍 **10+ nationalities** across 3 hubs - 🔬 **82 eID research projects** completed - 🌐 **3 projects accepted** into the OpenWallet Foundation ## 🎁 **Benefits & Culture** - Unlimited PTO - Remote-friendly work model - Real ownership from Day 1 - High-impact, global product - Multicultural, respectful team ## 🧭 Interview Process 1. Recruiter Intro Call (30 min) – Get to know Hopae 2. Functional or Technical Interview (45 min) – Dive into your skills 3. Culture Fit Conversation (45 min) – Collaboration & alignment 4. Offer 🎉 *Note: The process may vary slightly depending on the role.* ##